[00:02:28]
          GOOD ENOUGH? YES. 
          [00:05:04]
03:00. 
          OKAY. GOOD MORNING, EVERYONE, AND WELCOME TO OUR WORK SESSION ON TUESDAY, FEBRUARY 11TH. A SNOWY TUESDAY. I APPRECIATE EVERYONE GETTING HERE. 
          GLAD TO SEE EVERYBODY HERE SAFELY AND APPRECIATE THE FLEXIBILITY WITH THE TIME CHANGE AS
WE TRY TO BEAT THE WEATHER AND GET EVERYBODY HOME SAFELY. 
          A UNIQUE OCCURRENCE TODAY FOR OUR WORK SESSION. 
          OBVIOUSLY WE'RE DOWN HERE IN THE BOARDROOM. IT'S BEING LIVE STREAMED. 
          SO FOR THOSE OF YOU WHO DIALED IN AT HOME AND WATCHING FROM AFAR,
WE APPRECIATE YOU BEING HERE. 
          PLEASE REMEMBER THAT THIS IS. WE'RE HERE FOR THE PRESENTATION ON THE REPORT ON THE WATER
CRISIS. 
          AND THIS REPORT IS AVAILABLE ONLINE ALREADY TO OUR RESIDENTS AND OUR PARTNERS ON THE
HENRICO COUNTY WEBSITE. 
          SO I WANT TO MAKE THAT KNOWN TO FOLKS SO THEY CAN REVIEW IT. 
          [00:10:01]
I ALSO WANT TO WELCOME A FEW MEMBERS OF THE MEDIA. ROLAND WILSON FROM TV EIGHT IS HERE. 
          THANK YOU. ELIZABETH HOLMES FROM TV SIX IS HERE,
AND LINDEN IS HERE WITH VPM. 
          THANK YOU, ALL THREE OF YOU ALL FOR MAKING THE TRIP. 
          AND FOR THOSE DIALED IN ONLINE TODAY AS MEMBERS OF THE MEDIA. 
          MR. MANAGER. MR. CHAIRMAN, MEMBERS OF THE BOARD. 
          AS PROMISED 30 DAYS AGO YOU ARE ABOUT TO RECEIVE TWO INDEPENDENT REPORTS REGARDING THE
WATER CRISIS THAT WE HAD 30 PLUS DAYS AGO. CHRIS POMEROY FROM AQUILA IS GOING TO KICK US OFF
WITH AN AFTER ACTION REPORT, AND HE HAS PREPARED A TIMELINE, IF YOU WILL. THAT IS INCREDIBLY HELPFUL. 
          HELPFUL TO ME AS I WAS. I WAS HERE AND I LEARNED A FEW THINGS IN THIS IN THIS AFTER ACTION
REPORT. 
          AND THEN DAN SEALEY IS GOING TO COME FORWARD AND MAKE SOME RECOMMENDATIONS REGARDING WHAT
WE CAN DO AS A COUNTY TO IMPROVE LITERALLY THE ABILITY OF OUR COUNTY TO PROVIDE WATER IN A UNIFORM WAY THROUGHOUT NOT JUST
THE WESTERN PORTION, BUT ALSO THE EASTERN PORTION OF THE COUNTY. AND THEN SOME OPTIONS THAT DELVE INTO WHAT
HENRICO'S DEPARTMENT OF PUBLIC UTILITIES LOOKS LIKE GOING FORWARD YEARS FROM NOW. I DO AS I BEGIN,
I WANT TO I WANT TO TAKE A MOMENT OF PRIVILEGE, MR. CHAIR, AND RECOGNIZE SOME INDIVIDUALS THAT WERE HERE DURING THE CRISIS. 
          AND I SPECIFICALLY RECALL TUESDAY EVENING BEING WITH MR. NELSON AND MR. COOPER ON THE SIDE OF LABURNUM AVENUE,
AS A NUMBER OF THESE FOLKS WERE TRYING TO BASICALLY GET WATER FURTHER EAST. AND AND THEN WE HAD A NUMBER OF FOLKS WITHIN THE OPERATIONS DIVISION THAT I DON'T
THINK WENT HOME. 
          AND I KNOW BENTLEY, YOU WERE HERE THROUGHOUT THE CRISIS AND ALL OF THESE INDIVIDUALS
WORKED HOURS THAT I'VE NEVER SEEN. 
          IT WAS PROBABLY IN MY CAREER, ONE OF THE MOST HUMBLING EFFORTS BY STAFF TO MAKE A
DIFFERENCE IN THE SITUATION THAT WE WERE DEALT. AND I WANT TO SPECIFICALLY RECOGNIZE ALVIN CHRISTIAN,
ASSISTANT DIRECTOR, NELLIS AND OPERATIONS DIVISION DIRECTOR JONATHAN BISULCA,
PUMPING OPERATIONS SECTION MANAGER. 
          JEFF SOULARD, PUMPING OPERATIONS SUPERINTENDENT THOMAS MEADE,
WRAF, ASSISTANT DIVISION DIRECTOR. 
          VICTOR VALENZUELA, CONSTRUCTION ASSISTANT DIVISION DIRECTOR. 
          AND THEN WE HAD A NUMBER OF INDIVIDUALS THAT,
YOU KNOW, WERE WERE CREWS THAT WERE ON THE SIDE OF THE ROAD. 
          MR. NELSON, MR. COOPER, I KNOW YOU RECALL HOW COLD IT WAS THAT NIGHT AND JUST THE EFFORTS
THAT WERE UNDERTAKEN. 
          SO AS WE BEGIN, I SIMPLY WANT TO SAY THANK YOU TO YOU,
BENTLEY. 
          THIS GROUP OF EMPLOYEES, THAT. ABSOLUTELY IT WAS AGAIN,
IT WAS ONE OF THE MOST HUMBLING THINGS I HAVE SEEN AS FAR AS JUST RAW EFFORT TO MAKE A DIFFERENCE. SO, MR. CHAIR, I APPRECIATE THE OPPORTUNITY TO RECOGNIZE THESE
INDIVIDUALS. 
          AND I'M GOING TO ASK CHRIS POMEROY TO COME FORWARD AND GET US STARTED WITH THE WORK
SESSION. 
          MR. MANAGER. THANK YOU, MR. CHAIRMAN. MEMBERS OF THE BOARD,
CHRIS POMEROY. 
          A PRIVILEGE TO BE WITH YOU THIS MORNING TO SHARE OUR AFTER ACTION REPORT. 
          THE SCOPE OF THE PRESENTATION WILL BEGIN WITH SHARING FOR EVERYBODY'S INFORMATION,
THE SCOPE THAT WE WERE ASSIGNED AND THE METHODOLOGY THAT WE TOOK. 
          AS YOU WILL SEE, THAT WE DID OUR BEST EFFORT TO COMPREHENSIVELY DIG IN AND LAY OUT THE
FACTS OF THE SITUATION THROUGH A THOROUGH INVESTIGATION THAT WE'RE PLEASED TO SHARE TODAY. WE'LL COVER SOME BRIEF BUT ESSENTIAL BACKGROUND ON BOTH THE HENRICO SYSTEM AND A
SLIGHT OVERVIEW OF THE RICHMOND TREATMENT PLANT FACILITY FAILURE, THOUGH IT'S NOT THE PURPOSE OF THE REPORT OR THE
PRESENTATION TO ATTEMPT TO FIGURE OUT OR DELVE INTO WHAT EXACTLY WENT ON INSIDE THE RICHMOND FACILITY THAT DAY AND THAT WEEK. THERE WILL BE OTHER REPORTS FOR THAT TO THAT TO
COME. 
          WE'LL THEN TURN TO HENRICO DEPARTMENT OF PUBLIC UTILITIES. 
          OVERALL STRATEGY FOR MANAGING AND MITIGATING THE PROBLEMS OF THE WEEK,
AND MINIMIZING SERVICE IMPACTS AS BEST THEY COULD WITH THE INFRASTRUCTURE THEY HAD. I'LL LAY OUT A TIMELINE OF EVENTS. IT'S LITERALLY DAY BY DAY SO THAT YOU CAN SEE
THE HIGHLIGHTS, AND I'M HAPPY TO GO INTO THAT AS MUCH DETAIL AS YOU MAY CARE TO. 
          [00:15:01]
I'LL CLOSE ON A FEW POINTS RELATED TO INTER-JURISDICTIONAL COMMUNICATIONS AND
COORDINATION, AND A SUMMARY OF THE LIMITATIONS THAT WERE ENCOUNTERED,
BUT THE BENEFITS ULTIMATELY DELIVERED BY THE EFFORTS OF THE DEPARTMENT OF PUBLIC UTILITIES THAT THE MANAGER JUST RECOGNIZED. SO AS TO THAT SCOPE OF THE ASSIGNED PURPOSE TO OUR FIRM WAS TO PROVIDE A DETAILED TIMELINE OF EVENTS AND NARRATIVE NARRATIVE OF ACTIONS
TAKEN CAN BUY HENRICO DPU TO MAKE GOOD ON THAT COMMITMENT THAT THE LEADERS OF THE COUNTY TOGETHER ANNOUNCED IN THE
IMMEDIATE AFTERMATH OF THE CRISIS. 
          WE'VE WORKED HARD TO ASSEMBLE THE FACTUAL INFORMATION,
PROVIDE A LENGTHY REPORT THAT'S WELL DOCUMENTED, WITH REFERENCES TO NUMEROUS ORIGINAL SOURCES THAT ARE ALSO PROVIDED IN APPENDICES FOR
EVERYONE'S INFORMATION. 
          WHAT WE DID NOT STRIVE TO DO HERE, DESPITE ME BEING A LAWYER AND OUR FIRM BEING ORGANIZED
AS A LAW FIRM AND REGULATORY CONSULTING SHOP, IS DELVE INTO LEGAL ASPECTS OF THE PROBLEM. NOR DID WE ATTEMPT TO PROVIDE AN ASSESSMENT OF
MANAGERIAL OR TECHNICAL OR OPERATIONAL PERFORMANCE PER SE. WE FOCUSED ON THE FACTS AND COLLECTED THEM AND LAID THEM
OUT. 
          THERE WILL BE RECOMMENDATIONS FOR WATER SYSTEM IMPROVEMENT OPTIONS THAT WILL COME FROM THE
ENGINEERS. 
          THEY DO NOT COME FROM ME. WE ALSO STIPULATED THAT THERE WERE CERTAIN CONDITIONS REQUIRED
BY ME AND AGREED TO BY THE COUNTY BEFORE WE WERE WILLING TO PROCEED TO CONDUCT AN INDEPENDENT TYPE
INVESTIGATION OF THIS SORT. 
          WE INSISTED, AND THE COUNTY AGREED, THAT WE BE ALLOWED ACCESS TO AND FULL COOPERATION OF
ANY AND ALL STAFF UPON REQUEST, ACCESS TO ALL RELEVANT FACTUAL INFORMATION UPON REQUEST,
AND ULTIMATELY A FULL EDITORIAL LICENSE OVER THE REPORT THAT WE PRESENTED TODAY. 
          THIS IS OUR INDEPENDENT WORK. NOW, NOBODY IN THE COUNTY HAS SPECIFIED IT. 
          I TAKE FULL RESPONSIBILITY FOR IT. THE TYPE OF INFORMATION THAT WE CONSIDERED,
AND YOU'LL SEE THIS REFERENCED THROUGHOUT THE PRESENTATION IN THE REPORT. EMPLOYEE INTERVIEWS. EXTENSIVE REVIEW OF CONTEMPORANEOUS EMPLOYEE EMAIL
RECORDS. 
          REFERENCES TO CELL PHONE LOGS, ESPECIALLY THE DPU DIRECTORS CELL PHONE LOG,
AS HE WAS A CENTRAL HUB IN THE RESPONSE THROUGH THE UTILITY, LIMITED TEXT MESSAGES WERE THEY WERE USEFUL TO FILL ANY GAPS OR SUPPLEMENT THE
TIMELINE. 
          WE RELATED EVERYTHING BACK TO PRESS RELEASES AND WEBSITE AND SOCIAL MEDIA POSTINGS BY THE
MULTIPLE JURISDICTIONS. 
          WE REVIEWED MAPS AND GRAPHS AND ILLUSTRATIONS THAT WERE PROVIDED BY THE UTILITIES
DEPARTMENT, AND WE RELY TO SOME DEGREE ON THE VIRGINIA DEPARTMENT OF HEALTH'S OWN ASSERTIONS. 
          JUST FOR BACKGROUND ABOUT WHAT WENT INSIDE, WHAT WENT ON INSIDE THE FENCE LINE AT THE
RICHMOND FACILITY THAT GOT THIS ALL STARTED. 
          ONE MAP OF THE SYSTEM FOR BRIEF ORIENTATION,
WHICH I WILL NOT DWELL ON, BUT A COUPLE BASIC POINTS TO HAVE US ALL ORIENTED. 
          AND EASTERN END OF THE COUNTY WHERE WE SUFFER THE WORST CONSEQUENCES OF THE OUTAGE. 
          WE HAVE A SMALL YELLOW TRIANGLE, WHICH IS THE SHERM PRESSURE REDUCING STATION,
WHICH IS THE KEY GATEWAY INTO THE EAST END. 
          YOU'LL HEAR SHERM MENTIONED THAT'S THE MAIN POINT OF DELIVERY INTO G.U.,
THE GREATER EUBANK ZONE SERVING VAST EASTERN PORTIONS OF THE COUNTY IN BLUE. IN THE CENTER OF THE MAP,
WE HAVE LAS LABURNUM, AZALEA ZONE, ALSO SUFFERING SIGNIFICANT OUTAGE AND RECEIVING MAJOR POINTS OF DELIVERY,
NORMALLY FROM THE CITY OF RICHMOND. THIS WAS THE KEY BATTLEGROUND TO PUSH WATER FROM THE WEST TO THE EAST TO
MITIGATE THE OUTAGE. 
          AND OVER ON THE WESTERN SIDE OF THE COUNTY, THERE'S A YELLOW STAR THAT'S THE COUNTY OWNED
TREATMENT FACILITY AT THE CORNER OF THREE CHOPT AND GASKINS ROADS AND THE HEAVIEST DARK BLUE LINE EXTENDING EAST NORTHEAST. 
          THAT'S THE MAIN TRANSMISSION MAIN THAT HEADS UP TOWARD AND INTO THE GREATER HERMITAGE
ZONE, WHICH IS THE PATH OVER TO THE LABURNUM AZALEA ZONE. 
          OBVIOUSLY, THE LARGE WHITE SPACE IN THE AREA THERE,
OF COURSE, IS THE THE AREA WITHIN THE CITY LIMITS, THE CITY PLANT BEING RIGHT DOWNTOWN ON THE JAMES RIVER AND ITS LINES EXTENDING OUT IN A
RADIAL FASHION TO ALL CORNERS OF THE COUNTY. 
          [00:20:05]
SO INTERJURISDICTIONAL WATER SUPPLY GOING BACK TO THE 1990S. 
          IT WAS DURING THE 1990S THAT HENRICO ULTIMATELY REACHED AGREEMENT WITH THE CITY THAT
ENABLED THE COUNTY TO BUILD OUR OWN LARGE, NOW 80 MILLION GALLON PER DAY WATER TREATMENT FACILITY. 
          PRIOR TO THAT, WITH THE EXCEPTION OF SOME WELL SYSTEMS,
OTHER SMALL SYSTEMS SERVICE WAS EXCLUSIVELY BY RICHMOND. 
          RICHMOND HAS A LARGE 132 MILLION GALLON PER DAY RATED FACILITY. 
          I MENTIONED ITS PRIMARY SERVICE AREAS. IT ALSO THAT IT SERVES EFFICIENTLY DUE TO THE
LAYOUT OF THE SYSTEM. 
          IT ALSO SERVES A FEW OTHER ZONES ALONG THE CITY. 
          COUNTY BOUNDARY LINE WEST BROAD THREE, CHOPT HIGH,
AND RIVER ROAD. 
          THE HENRICO FACILITY, PLACED IN SERVICE IN 2004,
SUPPLIES THE GREATER HERMITAGE ZONE. 
          I HAD MENTIONED THREE TOP THREE TOP CENTRAL AND THREE TOP GRAVITY AND PROVIDES LIMITED
SUPPLY DOWN TO THOSE OTHER ZONES ALONG THE CITY COUNTY BOUNDARY, AND WAS ABLE TO STEP IN AND DO MORE OF THAT DURING THE CRISIS SIMPLY DUE TO
PROXIMITY. 
          DELIVERY POINTS FOR THE RICHMOND WATER ARE AT 39 METERED CONNECTIONS REALLY ALL ALONG THE
BOUNDARY LINE, SOME OF THOSE MUCH LARGER THAN OTHERS. THE SCHIRM STATION IN THE EAST END BEING THE MOST
NOTABLE. 
          IT'S HARD TO TALK ABOUT THE TOPIC WITHOUT AT LEAST TOUCHING ON WHAT MAY HAVE HAPPENED AT
THE RICHMOND FACILITY THAT DAY. 
          HERE'S HOW THE VIRGINIA DEPARTMENT OF HEALTH SEES IT,
ACCORDING TO THEIR NOTICE OF A NOTICE OF ALLEGED VIOLATION THAT HAS SINCE BEEN ISSUED TO THE CITY. IT BEGAN WITH POWER FAILURES ON THE DOMINION FEED. 
          ON SITE GENERATORS THAT DID NOT TRIP IN AUTOMATICALLY REQUIRED MANUAL OPERATION THAT CAME
WAY TOO LATE. 
          AND THEN UNINTERRUPTIBLE POWER SUPPLY BATTERIES THAT WERE EITHER NOT IN SUFFICIENT
QUANTITY OR JUST BURNED OUT TOO FAST, LEAVING THE ELECTRONICS WITHOUT POWER EITHER. 
          THIS RESULTED IN INTERNAL FLOODING FILLING UP THE BOTTOM OF THE BOTTOM OF THE WATER
TREATMENT FACILITY. 
          SUBMERGING. SUBMERGING PUMPS THAT WERE NOT INTENDED TO BE UNDERWATER,
AND A VARIETY OF ELECTRICAL EQUIPMENT THAT LITERALLY FRIED THE OPERATION. 
          THE SCADA COMPUTER CONTROL SYSTEM TO OPERATE THE FACILITY WAS OUT. 
          AND THEN LASTLY, THERE'S QUESTIONS OF TIMINGS AND DELAYS. 
          IT APPEARS THAT CERTAINLY BY 7 A.M. THE FACILITY WAS DOWN AND IN A BAD STATE. 
          ON A POSITIVE NOTE, IT'S I'LL SAY IT, AN OPERATOR TO OPERATOR LEVEL. 
          THERE WAS GOOD EARLY COMMUNICATION TO SHIFT OFF AND PROVIDE RELIEF,
TAKE PRESSURE OFF THE CITY SYSTEM. 
          BUT REALLY THE SEVERITY WAS NEVER UNKNOWN, NEVER KNOWN,
NEVER ANNOUNCED AND OR ADDRESSED IN A MANAGERIAL LEVEL UNTIL HENRICO INITIATED THOSE CONTACTS MID-AFTERNOON ON MONDAY. AS THINGS WERE NOT BEING RESOLVED AND NOT COMING BACK AS
THEY HAD IN THE PAST, CAN WE CAN WE ASK QUESTIONS? MR. CHAIR, DO YOU WANT US TO WAIT TILL THE PRESENTATION IS
OVER? YES, SIR. YEAH. DID I JUST HEAR YOU? YOU YOU YOU CLASSIFY THIS AS GOOD COMMUNICATION. 
          DID I JUST HEAR YOU USE THE WORD GOOD? WELL,
ONLY THE NATURE OF. 
          I'LL SAY. OPERATOR, OPERATOR. QUICK NOTICE TO PROVIDE RELIEF. 
          WE WERE TOLD THE PLANT WAS DOWN THE ISSUE. MR. CHAIRMAN, REVEREND NELSON, IS THAT THE SEVERITY OF THE PROBLEM? DID NOT COME OUT UNTIL LATER IN THE DAY. NOW,
THE FACILITY HAS GONE DOWN IN THE PAST, AND BOTH RICHMOND AND HENRICO HAVE MANAGED THROUGH THAT WITH THE STORAGE AND THE RICHMOND RESERVOIR SYSTEM AND THE STORAGE AND THE COUNTY'S
OWN TANKS. 
          SO REALLY, IT BECOMES A QUESTION OF DURATION AND SEVERITY,
ONE OF WHICH WAS UNKNOWN AND THE OTHER TOOK TOO LONG. 
          SO FROM WHAT I UNDERSTAND, WE. DID WE VOLUNTARILY DECIDE? NO. RICHMOND ASKED US TO DECREASE OUR WATER INTAKE,
RIGHT? YES THEY DID. OKAY. DO YOU CAN YOU REMEMBER AT WHAT TIME DID THEY TELL US THAT THE THAT
THEY WERE NOT OPERABLE? NOT NOT THE NOT THE DPU DIRECTOR, BUT THE STAFF. 
          SO AT ANY POINT DID THE STAFF TELL OUR STAFF THAT THEY WERE COMPLETELY OUT? I DON'T THINK THAT PART HAPPENED. RIGHT. I FOUND I FOUND NO EVIDENCE OF THAT. 
          WE KNEW THAT THE PLANT WAS DOWN AT 7 A.M.. WHAT WE DID NOT KNOW WAS THAT IT WOULD NOT BE
COMING BACK. 
          WE DID NOT KNOW THE SEVERITY OR THE EVENTUAL DURATION. 
          OKAY. AND THAT'S WHAT SEEMS ONLY TO COME TO THE LIGHT OF DAY AT 234 MONDAY AFTERNOON. 
          [00:25:08]
OKAY. ALL RIGHT. CAN I FOLLOW UP ON THAT? SO AND I NOTICED THAT IN THE ENTIRE SECTION
WATER TREATMENT. 
          RICHMOND WATER TREATMENT FACILITY FAILURE. THERE AREN'T ANY TIMES LISTED. 
          THERE AREN'T ANY TIMES LISTED UNTIL WE GET TO,
YOU KNOW, SEVERAL PARAGRAPHS IN AND THAT'S 230 TO 3 P.M.. 
          SO THIS ENTIRE SUMMARY DESCRIBING WHO WAS ON ON STAFF AT THE RICHMOND PLANT AND WHAT THEY
DID OR DID NOT DO AND NOT SWITCHING OVER. 
          WE DON'T KNOW THE TIMELINE OF WHAT HAPPENED IN THE RICHMOND FACILITY THAT MORNING. 
          IS THAT RIGHT? BASICALLY, FROM THEM PLACING A CALL TO US AT 701 SAYING WE'VE GOT SOMETHING
SEEMED TO BE DESCRIBED AS A FAIRLY COMMONPLACE, NO FIRE ALARMS RINGING ISSUE OR ON JUST KIND OF A COURTESY CALL TO LET YOU KNOW. 
          701 THEN ALL OF THIS STUFF HAPPENS IN RICHMOND TREATMENT FACILITY. 
          WE DON'T HAVE A TIMELINE TO KNOW WHEN THAT HAPPENED. 
          WE DON'T EVEN KNOW WHAT WAS ATTEMPTED. RIGHT. BECAUSE SOME OF THE LANGUAGE IS IT WAS NOT
SWITCHED TO THIS OR THEY DID NOT KNOW HOW TO SWITCH IT. 
          WE DON'T KNOW. AND IS THAT BECAUSE THAT HAS NOT BEEN RELEASED BY RICHMOND AT THIS POINT? RIGHT. THOSE MISS ROUNDTREE. CORRECT. THE INSIDE THE FENCE LINE ISSUES AT THE RICHMOND
FACILITY WERE NOT ACCESSIBLE TO US. 
          AND THAT'S NOT YET BEEN RELEASED BY THE CITY OF RICHMOND. 
          WE DO HAVE THE HEALTH DEPARTMENT'S OWN ASSESSMENT FROM THEIR INTERVIEWS. 
          AND THAT'S WHAT I'VE SUMMARIZED HERE. AND I'VE INCLUDED THE THEIR ENTIRE NOTICE OF ALLEGED
VIOLATION IN THE APPENDIX. 
          THAT'S THE THOSE ARE THE CURRENT ALLEGATIONS BY THE HEALTH DEPARTMENT. 
          AND I ASSUME THAT THE HEALTH DEPARTMENT WILL BE PURSUING THOSE,
AND THE CITY'S REPORTS WILL BE FORTHCOMING WITH THE INSIDE THE FENCE LINE TYPE INFORMATION. DOES THE SCOPE OF WHAT WHAT WE'VE RETAINED YOU TO DO INCLUDE YOU MAKING ANY
ADJUSTMENTS OR AMENDMENTS? ONCE MORE, MORE INFORMATION FROM RICHMOND BECOMES AVAILABLE? YEAH. I'VE NOT BEEN TASKED WITH THAT YET, BUT NOTED IN THE REPORT IS,
NUMBER ONE, THE OBVIOUS POINT THAT DUE TO YOUR QUICK TURNAROUND COMMITMENT, YOU'RE GOING FIRST, WHICH MEANS I'M GOING FIRST. 
          AND WE HAVE ENDEAVORED TO TURN OVER EVERY STONE WE POSSIBLY COULD. 
          AND I THINK I HAVE IT RIGHT. IF WE'VE MISSED SOMETHING OR WE LEARN SOMETHING FROM FURTHER
THIRD PARTY INVESTIGATIONS, I'M ALL EARS AND I'M AVAILABLE TO YOU TO FOLLOW ANYTHING UP OR MAKE ANY ADJUSTMENTS THAT
WOULD BE WARRANTED. 
          THANK YOU. THANK YOU. ONE MORE. MR. CHAIR, SO,
TO BE CLEAR, WHAT WE ARE HEARING FROM YOU IS YOU DIDN'T DO INTERVIEWS WITH CITY OF RICHMOND EMPLOYEES. YOU TALKED SPECIFICALLY TO US,
VD AND OTHER THIRD PARTY PERSONS. I, I DID NOT CONTACT ANYBODY AT THE CITY. 
          I ALSO DID NOT PURSUE AN INVESTIGATION WITH THE HEALTH DEPARTMENT ITSELF. 
          I FOCUSED ON HENRICO DPU AND EVERYTHING THAT WAS DONE INSIDE THE COUNTY. 
          RIGHT. BUT THERE IS TEXT MESSAGES, YOU DO HAVE VERIFIABLE THINGS THAT ARE COMMUNICATIONS
BETWEEN US AND THEM. SO THE TIMELINE YOU FEEL REALLY COMFORTABLE WITH,
THE TIMELINE THAT WE'VE BEEN GIVEN AS IT RELATES TO OUR PERSON, MADE CONTACT WITH THEM, THEN. I MEAN, AT THIS PARTICULAR TIME,
BECAUSE THERE WERE SEVERAL TIMES IN IN WHAT I PEERED AT WHERE WE DID HAVE COMMUNICATION WITH PERSONS WHO WERE WORKING IN THE WATER TREATMENT PLANT,
BUT IT DID NOT SEEM LIKE WE WE DIDN'T WE DIDN'T KNOW EVERYTHING. MEANING IT WAS DOWN. 
          WE'RE WORKING ON IT. IT SHOULD BE UP. BY THIS TIME. 
          IT WAS DOWN. WE'RE WORKING ON IT. IT SHOULD BE UP BY THIS TIME. 
          AND THAT SEEMED TO GO ALL THE WAY UP UNTIL AROUND ONE ISH OR WHATEVER. 
          AND THEN, THEN A CONVERSATION, THEN CONVERSATIONS WERE HAD WITH THE OTHER REGIONAL
LEADERS. 
          AND FINALLY, OUR DPU DIRECTOR, MR. CHAN AT TWO SOMETHING FINALLY TALKED TO THE RICHMOND
DPU DIRECTOR, WHO AT THAT TIME THEN SAID, HEY, WE GOT A PROBLEM. 
          BUT THAT WAS SEVEN HOURS AFTER THE PROBLEM. BASED UPON YOUR BASED UPON THE TIMELINE YOU'VE
SHARED. 
          YES, REVEREND NELSON, I'VE ASKED THAT QUESTION EVERY WAY I KNOW HOW,
AND I'VE LOOKED AT EVERY WRITTEN PIECE OF COMMUNICATION THAT I CAN FIND. 
          AND I SEE WHAT YOU JUST DESCRIBED. OKAY. THANK YOU. 
          AND YOU'LL SEE MORE OF THAT COME OUT RELATIVE TO EACH OF THESE QUESTIONS IN THE TIMELINE
THAT FOLLOWS. 
          SO I HOPE WHAT YOU SEE IN THE NEXT SLIDES IS HELPFUL IN THAT REGARD TOO. 
          BUT BRIEFLY, THIS NEXT SLIDE JUST REALLY SUMMARIZES THE STRATEGY THAT I OBSERVED IN DPU
RESPONSE. 
          [00:30:06]
FIRST, MANAGE AND USE WATER THAT WAS STORED IN THE TANKS AND LINES WISELY TO STRETCH IT
OUT. 
          INCREASE WATER PRODUCTION AT THE HENRICO FACILITY SO THAT WE'D HAVE AS MUCH TO USE AND
OFFSET AS WE COULD PUSH THROUGH THE DISTRIBUTION SYSTEM, WHICH WAS THE LIMITING FACTOR. PUMP THAT WATER TO THE EAST TO THE EXTENT POSSIBLE. 
          ULTIMATELY, TRYING TO BUY TIME FOR THE RICHMOND FACILITY TO COME BACK ONLINE. 
          I'M TOLD THAT THIS HAPPENS MAYBE A COUPLE, 2 OR 3 TIMES A YEAR. 
          JUST A MUCH SHORTER DURATION TO THE EXTENT THAT IT'S A NON-ISSUE GIVEN THE IN SYSTEM
STORAGE OF BOTH THE CITY AND THE COUNTY. 
          SO TIME IS WHAT REALLY WORKS AGAINST EVERYBODY. 
          IN A SCENARIO LIKE THIS AND TIME RAN OUT THAT WEEK. 
          AND LASTLY, ON THE BACK END OF THE PROBLEM WAS THE TASK OF RE-ENERGIZING THE SYSTEM
SAFELY. 
          SO WE DIDN'T DO DAMAGE TO THE SYSTEM WHICH WOULD OCCASION MORE DELAYS AND MORE COSTS FOR
REPAIRS. 
          SO, JUMPING TO THAT CRITICAL TIMELINE. THERE WE HAVE THE 7 A.M. 
          CALL THAT CAME IN THE FACILITIES DOWN. THE REQUEST FOR US TO ADJUST THE SEVERITY ITSELF
NOT REPORTED. 
          SO IMMEDIATELY, STAFF STOPPED OUR DRAW FROM THE CITY AT THREE CHOPT. 
          APPARENTLY, THAT IS AT THE FIRST MOST IMPORTANT MOVE TO MAKE IN A SCENARIO LIKE THIS,
BECAUSE IT'S A 3 TO 3.5 MILLION GALLON PER DAY REGULAR TAKE THAT CAN BE QUICKLY SHUT DOWN AND REPLACED BY WATER FROM THE HENRICO FACILITY. 
          SO IT'S KIND OF THE GO TO BIG FIRST STEP THAT HELPS THE CITY WHEN THE CITY IS DEALING WITH
A PROBLEM AT THE FACILITY. 
          WE BEGAN SOME INITIAL EFFORTS TO REDIRECT WATER TO THE WEST THROUGH A CRITICAL CONTROL
POINT UP ON THE EASTERN BOUNDARY, CALLED THE WILKINSON PRESSURE REDUCING VALVE. 
          THE HENRICO SYSTEM WAS STABLE. THE STAFF WAS MAKING MORNING CHECK INS. 
          WE KNEW THE FACILITY REMAINED DOWN. WE DID NOT KNOW THE SEVERITY. 
          THERE WAS INCREASING CONCERN OVER THE LATE MORNING INTO THE AFTERNOON,
AS THE TIME LINE WAS SIMPLY EXTENDING AND EXTENDING. 
          IT WAS GETTING UNCOMFORTABLE TO THE POINT THAT,
AS WAS MENTIONED A MOMENT AGO THE HENRICO DIRECTOR STARTED CALLING HIS COUNTERPARTS RICHMOND, HANOVER, CHESTERFIELD. 
          THAT ALL OCCURRED SHORTLY AFTER 2:00 AT 230 FOR A DIRECTOR. 
          CHAN RECEIVES A RETURN PHONE CALL FROM DIRECTOR BINGHAM IN RICHMOND,
WHO RESPONDS WITH THE STARTLING NEWS THAT THE FACILITY MIGHT NOT RESTART ANYTIME TODAY. THAT WAS THE SHOCK TO THE SYSTEM AT AT 245. 
          THE OTHER. IT APPEARS THAT AT 245 THE OTHER JURISDICTIONS LEARNED THAT FOR THE FIRST TIME, TOO, IT WAS IN THE SAME TIME FRAME THAT THE STATE HEALTH DEPARTMENT. 
          SAYS IT WAS NOTIFIED BY RICHMOND FOR THE FIRST TIME. 
          SO THAT WINDOW, ABOUT 230 TO 3:00, IS WHEN THE NEWS REALLY COMES OUT THAT NOT ONLY IS THE
PLANT TEMPORARILY DOWN, IT'S GOING TO BE DOWN FOR A LONG TIME. NOT COMING BACK TODAY. 
          THAT'S THE CRITICAL INFORMATION. THE TIMELINE IS EVERYTHING. 
          THE DURATION IS EVERYTHING. MR. CHAN ORGANIZED AND HOSTED A MEETING AMONG ALL THE REGIONAL
DPU DIRECTORS THAT OCCURRED AT 245. THE HEALTH DEPARTMENT HAD RICHMOND ANNOUNCE A BOIL WATER ADVISORY BY 426. 
          HENRICO HOSTED ANOTHER MEETING AMONG THE REGIONAL DIRECTORS,
THIS TIME WITH THE VIRGINIA HEALTH DEPARTMENT. 
          AT 512. RICHMOND ADVISED. EXPECTED RESTART BY 10 P.M.. 
          GOOD TO HEAR THAT. THINGS WERE LOOKING UP. HOWEVER,
AT 648, THE MAIN SUPPLY INTO EASTERN HENRICO WENT DRY. 
          RICHMOND WAS DOWN AND RIKER COUNTY WAS ON ITS OWN. 
          SO, JUST TO BE CLEAR, I'M SORRY TO INTERRUPT YOU. 
          648 IS THAT CORRECT? THAT'S WHEN THE SUPPLY TO THE EAST OUT OF THE RPS RANGE. 
          YES, SIR. FOUR HOURS. AND I JUST WANT TO MAKE SURE I'M CORRECT. 
          FOUR HOURS AND 14 MINUTES AFTER THIS COUNTY WAS NOTIFIED THAT THERE WAS A CRITICAL
PROBLEM. 
          IT'S AN INCREDIBLY SHORT WINDOW OF TIME. YEAH,
I'D SAY THANK YOU, SIR. 
          YES, SIR. MR. CHAIR, I'M SORRY TO KEEP ASKING QUESTIONS,
BUT THE TIMELINE REQUIRES IT. 
          I'M CONFUSED. I THINK I KNOW THE ANSWER, BUT HENRICO HOSTED A TEAMS MEETING AMONG REGIONAL
DPU DIRECTORS WITH 
          [00:35:09]
VDS AT 430. WE DID. WE HOSTED THE REGIONAL LEADERS AT 430. 
          NO. NO NO. SO THE FIRST ONE. SO I'M TALKING ABOUT THE SECOND. 
          NO. SO WE ORGANIZED AND HOSTED. SO THERE WERE TWO MEETINGS THAT DAY. 
          BOTH TIMES WE ORGANIZED THEM WHERE WE ASKED TO ORGANIZE THEM. 
          OR DID WE JUST TAKE THE LEAD AND SAY, HEY, THERE NEEDS TO BE REGIONAL CONVERSATION? YEAH. WE WE WERE ASKED OKAY. RICHMOND DID. OKAY. 
          OKAY. OKAY. AT THE 234. REVEREND NELSON. THE 234. 
          CALL FROM DIRECTOR BINGHAM. SHE ASKED DIRECTOR CHAN TO ORGANIZE THAT. 
          SO HE DID, AND HE HOSTED. HE REACHED OUT TO THE COUNTIES AND PULLED THAT TOGETHER. 
          AND THEN SO IT WAS, YOU KNOW, AN INTERESTING WAY TO. 
          START WITH HENRICO TAKING THE INITIATIVE, YOU KNOW,
THE SECOND MEETING AT 430. 
          MIGHT HAVE BEEN A KIND OF A SIMPLE ADMINISTRATIVE THING. 
          AND PERHAPS BACK AT 234, WE WERE HELPING WHEN THEY WERE BUSY. 
          BUT IN ANY EVENT, YEAH, HENRICO TOOK THE INITIATIVE,
PULLED FOLKS TOGETHER, AND THEN AT FOUR, FOUR, 430, AT LEAST AS A COURTESY, WE DID IT AGAIN. 
          OKAY, THANKS, MISTER CHAIR, ARE WE GOING TO ARE WE GOING TO TALK TO MR. CHAN? YOU THINK? YES, SIR. OKAY. ALL RIGHT. 
          TUESDAY, EARLY MORNING HOURS. THE TIME FRAME WAS CONTINUING TO SLIP AT 311. 
          RICHMOND ADVISED WATER PRODUCTION WOULD RESUME. 
          NOW WE'RE UP TO 5 A.M.. EARLIER THAT THE PRIOR EVENING,
IT WAS 10 P.M.. 
          NOW WE'RE UP TO 5 A.M.. IT'S 614, ADVISED THAT THE PUMPS WERE NOW OPERATING. 
          PRESSURIZATION WAS EXPECTED TO OCCUR AT ABOUT NOON. 
          YOU CAN SEE SOME SLIPPAGE ALONG THE WAY. 631 PRODUCTION. 
          NOT UNTIL 730. THEY'RE OBVIOUSLY FIGHTING A DIFFICULT PROBLEM INSIDE THE RICHMOND PLANT. 
          SO SOME OF THAT MAY WELL BE UNDERSTANDABLE. ON THE OTHER HAND,
YOU CAN SEE THAT THE INFORMATION KEEPS CHANGING AS WE GO THROUGH THE TIMELINE. 
          7 P.M. MONDAY NIGHT. AS OF 7 P.M. MONDAY NIGHT,
HENRICO COUNTY WAS ON ITS OWN AS OF 7 A.M. 
          TUESDAY MORNING. THE HENRICO SYSTEM LOST PRESSURE AT THIS SHERM OF PRESSURE REDUCING
STATION AND ALSO AT THE LYNN AVENUE STATION. 
          AND THAT'S A CRITICAL POINT IN TIME. THAT'S WHEN HENRICO WAS THEN. 
          SYSTEM WAS PRESSURIZATION WAS DOWN AND WE WERE REALLY SCRAMBLING AT THAT POINT. 
          WAS THAT BECAUSE OF THE HIGHLAND SPRINGS BREAK? THE HIGHLAND SPRINGS BREAK IS THOUGHT TO BE PART OF THIS A BIG PIECE OF IT. 
          YOU'LL SEE AS WE GET THROUGH THESE SLIDES, AS WE COME TO THE STAFF CAME TO CONCLUDE THAT
WE WERE PROBABLY LOSING A LOT OF WATER BACKWARDS THROUGH THE SYSTEM. 
          SO EVERY LEAK IN RELEASE MATTERS. AND IF MISS ROUNDTREE,
IF YOU ALLOW ME TO GET TO THE SLIDE THAT SHOWS A LITTLE BIT OF THE TIMELINE ON THE WATER LOSS FROM THE SYSTEM, I THINK IT WILL BE MORE OBVIOUS HOW THOSE THINGS PLAY IN. 
          SO THERE WAS A LINE BREAK. THAT LINE BREAK GETS REPAIRED. 
          IT WAS YOU KNOW, RIGHT IN THE MIDDLE OF THE ZONE TAKING THE BIGGEST HIT. 
          SO IT'S LOGICAL THAT IT PLAYS IN IT WAS NOT THE EXCLUSIVE CAUSE OF THE PROBLEM AND
PROBABLY NOT THE LARGEST CAUSE, BUT OPERATING UNDER THE INFORMATION AT THE TIME,
IT SEEMED TO BE A PIECE OF THE PROBLEM. 
          SO AND I'LL LET YOU GET TO THAT. BUT AS OF 6:48 P.M. 
          ON MONDAY, WHEN, AS YOU SAID, HENRICO WAS ON ITS OWN. 
          WAS THERE A REASONABLE EXPECTATION AS TO HOW LONG WE COULD BE ON OUR OWN WITHOUT OUR
RESIDENTS LOSING WATER? YEAH, THE THE HOPE OR EXPECTATION AMONG STAFF WAS THAT WE COULD GO PERHAPS 24 TO 36 HOURS ON OUR OWN NOW. AND YOU'LL SEE, WHEN WE GET TO THE WATER LOSS ISSUE,
THAT ASSUMES ESSENTIALLY A SAFE BOUNDARY CONDITION. WHAT WE LEARNED WAS THINGS WERE SO BAD IN THE CITY
AND THE SYSTEM, THEY'RE SO DEPLETED, MEANING THE PIPES THEMSELVES WERE EMPTIED OUT,
THAT WE HAD THIS EXTRAORDINARY SITUATION OF REVERSE FLOW WITH THE METER SPINNING BACKWARDS, THE WATER DRAINING BACK INTO THE CITY,
WHICH BECAME ONE OF THE BIGGEST ASPECTS OF THE PROBLEM THAT PROVED INSURMOUNTABLE. 
          SO AFTER 7 A.M., THE HENRICO EASTERN SYSTEM'S DOWN BY 822. 
          [00:40:05]
LEADERSHIP IS ANNOUNCING THAT WE'RE SENDING OUR PERSONNEL DOWN TO THE CITY PLANT TO ASSIST
IN ANY WAY WE CAN WITH THE NOW EXTENDED PROCESS. 
          AT 920. YES, SIR. I NOTICED THAT STATE SAID TYPEKIT INTO ACTION. DID THE CITY NOT HAVE ON CALL TECHNICIANS TO SEND? YEAH. MR. COOPER, I'M NOT AWARE OF WHAT THEIR PRECISE STAFFING WAS. 
          I GOT THE IMPRESSION THAT THIS WAS MORE ABOUT SENDING ANYTHING WE COULD DO TO HELP,
AND PERHAPS WANTING TO HAVE SOME EYES AND EARS ON THE PROBLEM SO THAT WE COULD RESPOND AS BEST AS POSSIBLE. THANK YOU. TUESDAY MORNING,
920. 
          STILL GETTING REPORTS OF WATER PRODUCTION BACK EARLY AFTERNOON. 
          THAT LEADS INTO THE COUNTY'S FIRST MAIN PRESS CONFERENCE AT 11:30 A.M.,
WHERE WE HAD AN EXPECTATION OF SEEING WATER PRODUCTION AND DELIVERY RESUMING SOMETIME TUESDAY AFTERNOON. SHORTLY AFTER THAT,
208. 
          WE WERE ADVISED THAT WATER PRODUCTION HAD BEEN RESTORED AND DISTRIBUTION WOULD BE RESUMING
AT 4 P.M.. 
          UNFORTUNATELY, THOSE TIMES AGAIN JUST WOULD NOT HOLD. 
          SHORTLY AFTER NOON THE FIRST BULLET NOTES THAT THE DPU STAFF WAS INVESTIGATING THAT
POSSIBLE WATER LOSS FROM REVERSE FLOW THAT I REFERRED TO. 
          THE HIGHLAND SPRINGS BREAK THAT MISS ROUNDTREE JUST ASKED ME ABOUT. 
          YOU SEE, THAT WAS REPAIRED BY 2:30 P.M., BUT WE STILL HAD A PROBLEM. 
          MEANWHILE, AT 401, WE GET MORE BAD NEWS FROM THE CITY THAT AN ELECTRIC PANEL HAD BLOWN OUT
AND DELAYED AND DELAYED, AND THAT WERE TO DELAY DISTRIBUTION TO 5 P.M. 
          BY 6:00. THE REVERSE FLOW SITUATION HAS BEEN INVESTIGATED. 
          MR. CHAN IS MEETING WITH HIS SENIOR STAFF, AND HE ORDERS THAT THE CITY VALVES THE VALVES
AT THE CITY LINE BE CLOSED. 
          STARTING WITH THE TWO LARGEST VALVES. THERE'S A 24 INCH AND A 12 INCH MAJOR LINES. 
          THESE ARE AT LABURNUM AND MECHANICSVILLE TURNPIKE. 
          THAT INITIATES A PROCESS OF DISPATCHING CREWS TO FIND AND CLOSE VALVES THAT AT ALL OTHER
TIMES ARE SIMPLY ALWAYS OPEN, BECAUSE WE ALWAYS WANT THE WATER COMING IN. 
          THE STAFF WORKS THROUGH THE NIGHT. REFERENCES WERE MADE TO THE COLD WEATHER CONDITIONS AND
THE CONSTANT 24 HOUR OPERATION. 
          IN THE WEE HOURS OF WEDNESDAY MORNING. THE TEAM. 
          THE TEAM AT THE HENRICO TEAM AT THE RICHMOND WATER PLANT LEAVES WITH THINGS LOOKING UP. 
          WATER PRODUCTION WAS UP TO 32 MILLION GALLONS PER DAY AT THAT POINT. 
          NORMAL FOR THIS TIME OF YEAR IS IN THE RANGE OF 50 TO 55. 
          THAT TREND CONTINUED A COUPLE MORE HOURS. PRODUCTION REACHES 42 MILLION GALLONS. 
          MEANWHILE THE CAMPAIGN TO CLOSE THE LARGEST VALVES,
THE. 
          THAT WAS COMPLETED SUCCESSFULLY BY 10:46 A.M.. 
          AND IT WAS JUST SHORTLY AFTER THAT THAT THE HEALTH DEPARTMENT INFORMED HENRICO THAT A BOIL
WATER ADVISORY WOULD BE REQUIRED IN HENRICO AS WELL. 
          SO THE STAFF GOES ABOUT COORDINATING THE NECESSARY COMPONENTS OF THAT,
INCLUDING THE SCOPE OF THE ADVISORIES AND THE INFORMATION THAT'S EXCHANGED WITH VD. 
          WE DO GET TO 315. GOOD NEWS. WATER BEGINS TO REENTER THE EAST END THROUGH THE SHOREHAM
STATION. 
          AND AT 330. HENRICO OFFERS ANOTHER PRESS COUNT CONFERENCE TO OFFER THE OVERALL STATUS,
THE STEPS BEING TAKEN, AND INFORMING THE PUBLIC THAT A BOIL WATER ADVISORY WILL BE IN EFFECT COUNTYWIDE,
THROUGHOUT THE DAY AND INTO THE NIGHT. 
          THE STAFF WORKS TO BEGIN MONITORING THE INCOMING WATER,
THE PRESSURE BUILD UP, AND RE-ENERGIZING THE SYSTEM SAFELY. 
          THURSDAY, EARLY MORNING AGAIN. THE MONITORING IS GOING ON. 
          BY 450. PART OF ME 4:50 A.M.. HENRICO DPU FIELD CREWS. 
          THEY'RE OPENING HYDRANTS, FLUSHING VALVES, PURGING AIR. 
          THIS IS THE TASK OF GETTING THE WATER BACK THROUGH THE SYSTEM. 
          AND THE PIPES THAT ARE THAT ARE NOW EMPTY OF WATER BUT FULL OF AIR. 
          SO THERE'S A BIG FIELD OPERATION TO DO THAT EFFECTIVELY AND SAFELY. 
          [00:45:07]
A SURPRISING EVENT AT 5:18 A.M., OUR STAFF PICKED UP ON THIS MONITORING,
MONITORING THE SITUATION AT SHERM. 
          THE HENRICO DPU STAFF FINDS THAT THE PRESSURE HAD DROPPED OFF. 
          ALERTED RICHMOND, RICHMOND DISPATCHED A CREW TO THE CHURCH HILL PUMP STATION,
WHICH FEEDS THE SHERM STATION TO RESTORE THE PUMPING THERE. AND THAT'S BROUGHT BACK IN LINE, AND WE GET PRESSURE BACK BY ABOUT 7:00 THAT
MORNING. 
          SO A HICCUP THAT BECAUSE OUR OUR STAFF WAS REALLY ON THE BALL,
AVOIDED A BIGGER PROBLEM, AN EXTENSION OF THE PROBLEM BY JUMPING ON THAT AND GETTING IN TOUCH WITH RICHMOND SO THAT THEY COULD DEAL WITH THEIR
CHURCH HILL STATION. 
          MR. CHAIRMAN, MEMBERS OF THE BOARD AND I APOLOGIZE FOR INTERRUPTING,
BUT A LOT OF MEMORIES AS YOU'RE GOING THROUGH THIS TIMELINE, THAT WOULD HAVE BEEN THE SECOND TIME THAT THE COUNTY LOST WATER FROM THE
CITY. 
          AND THERE'S A POTENTIAL I MEAN, WE FOUND IT. THERE'S A POTENTIAL THAT WE WOULD HAVE BEEN
BACK TO SQUARE ONE. 
          AND MAYBE THAT'S A QUESTION FOR BENTLEY LATER. 
          BUT AS I WAS GOING, THIS WAS ONE OF THE SCARIEST MOMENTS WHERE IT COULD HAVE HAPPENED A
SECOND TIME. 
          BUT MR. CHAIRMAN, THAT GETS US TO ABOUT 418 IN THE AFTERNOON WHERE WE'RE ON THE UPSWING. WE NOW HAVE SUFFICIENT PRESSURE IN THE SYSTEM NOT TO MAKE ALL OF OUR CUSTOMERS
FULLY HAPPY, BUT SUFFICIENT PRESSURE THAT WE'RE ALLOWED TO PROCEED BY THE HEALTH DEPARTMENT WITH THE
WATER QUALITY TESTING THAT'S NECESSARY TO KNOW THAT THE WATER IS CLEAN AND SAFE. 
          SO WE TAKE SAMPLES AND SET OUT ON WHAT'S BASICALLY A TWO DAY TESTING REGIME. 
          WHEN YOU FACTOR IN THE TURNAROUND TIME ON THE LABORATORY TESTS,
WHICH TAKE 24 HOURS FOR A BACTERIA TEST. 
          IT. 1108 THAT NIGHT MR. CHAN UPDATES THE HEALTH DEPARTMENT ON TESTING PROGRESS. 
          THE SYSTEM, THE TEAM AGAIN WORKS THROUGH THE NIGHT TO RE-ENERGIZE THE SYSTEM AND FILL FILL
TANKS. 
          AND THEN THAT BRINGS US INTO FRIDAY. WE'RE AT 10 A.M.. 
          EVEN BETTER NEWS, WE NOW HAVE PRESSURE RESTORED IN CENTRAL AND EASTERN HENRICO. 
          BY 930 THAT NIGHT, THE FIRST 24 HOUR TESTS WERE BACK. 
          THE REPORTS, THE RESULTS WERE GOOD AND CLEAN AND REPORTED TO VD. 
          THE MONITORING AND RE-ENERGIZING OPERATION CONTINUES. 
          AND THEN SATURDAY, IT PLAYS OUT WITH THE SECOND ROUND OF CLEAN TESTS. 
          THE HEALTH DEPARTMENT'S CONCURRENCE THAT THE BOIL WATER ADVISORY MAY BE LIFTED BY THE
COUNTY, WHICH THE COUNTY DOES AT 1130. AND BRIEFS COUNTY RESIDENTS ON AT 12 NOON,
THANKING THEM FOR THEIR INCREDIBLE PATIENCE AND UNDERSTANDING AND PROVIDING ASSURANCES THAT THE COUNTY'S WORK IS NOT DONE. 
          JUST A COUPLE REMAINING SLIDES, MISTER CHAIRMAN,
IF I MAY. A COUPLE THINGS THAT I PUT IN A FEW BUCKETS HERE, BECAUSE THERE ARE SOME OBVIOUS THEMES. COMMUNICATIONS AND COOPERATION. 
          COMMUNICATIONS WAS A CHALLENGE. THAT'S A KIND OF AN UNAVOIDABLE CONCLUSION,
AND THE FACTS REALLY SPEAK FOR THEMSELVES. 
          RICO WOULD HAVE LOST WATER DESPITE THE INFORMATION ON THIS PAGE,
BUT THE PROCESS OBVIOUSLY COULD HAVE BEEN MUCH BETTER, AS YOU CAN READ IN THE TIMELINE YOURSELVES AT SEVERAL POINTS IN THE PRESENTATION. 
          WE'VE TALKED WE'VE TALKED ABOUT THE LACK OF EARLY NOTICE,
OF THE SEVERITY OF THE PROBLEM AND THE LIKELIHOOD OF A PROLONGED OUTAGE. 
          WE'VE TALKED ABOUT THE DELAY AND THE DIRECTOR. THE DIRECTOR NOTICE IT WAS ABSENT UNTIL
HENRICO INITIATED IT. 
          I'M SURE WE CAN ALL APPRECIATE THAT. RICHMOND WAS MANAGING A VERY DIFFICULT PROBLEM IN
TERMS OF RESTORING OPERATION OF THAT FACILITY. 
          WE'RE ONLY BEGINNING TO BEGINNING TO LEARN WHAT HAPPENED DOWN THERE AND WHAT WAS REQUIRED, AND MORE WILL BE LEARNED IN THE FUTURE. SO PERHAPS IT'S SOMEWHAT UNDERSTANDABLE THAT THE
PROBLEM WAS VERY DIFFICULT, BUT THE EFFECT ON OUR END WAS THAT THE REPORTS PROVED SIMPLY TO BE OPTIMISTIC,
AND THEY REPEATEDLY RAISED FALSE HOPES THAT WE'D HAVE WATER BACK. WE'D HAVE WATER BACK IN TIME TO AVOID AN OUTAGE IN HENRICO. 
          THEN WE'D HAVE WATER BACK IN TIME WHERE WE COULD REALLY MINIMIZE THE IMPACTS. 
          [00:50:04]
THEN IT BECAME APPARENT WE JUST WEREN'T GOING TO HAVE WATER BACK ANYTIME CLOSE TO AVOIDING
SIGNIFICANT IMPACTS. 
          THEY WERE JUST UNAVOIDABLE. I'LL SAY ONCE EVERYBODY GOT TOGETHER,
ONCE PEOPLE WERE COORDINATED, I DID SEE GOOD COOPERATION IN THE RECORD AMONG THE DPUS IN TERMS OF SHARING EXPERTISE,
DOING WHAT EVERYBODY COULD WITH THE SUPPLIES THAT WERE AVAILABLE TO BEST SERVE THE RESIDENTS OF THE REGION,
EVEN RIGHT DOWN TO ARRANGING STAFF COVERAGE AND BACKUP COVERAGE THE SECOND WEEKEND WHEN ANOTHER STORM WAS ANTICIPATED. SO THERE ARE THINGS THAT WERE DONE RIGHT ALONG THE WAY ON A
REGIONAL BASIS. 
          AND I THINK THOSE POSITIVES WERE WORTH MENTIONING THERE AS WELL. 
          A COUPLE OF FINAL SLIDES TO KIND OF SUMMARIZE. 
          FIRST, LIMITATIONS ENCOUNTERED WITHIN THE HENRICO DPU AND LAUNCHING THIS RESPONSE. 
          AT THE RISK OF BEING REDUNDANT. THE DELAYS, THE DELAYS WERE JUST DIFFICULT AND HARD TO
HARD TO MANAGE. 
          THE ESTIMATES, BASICALLY, FOR WHATEVER REASON,
WAS GOING ON IN THE STRUGGLE TO RESTORE WATER PRODUCTION AT THE RICHMOND FACILITY, THEY WERE ALMOST ALWAYS WRONG. THE INHERENT DIFFICULTY IN MANIPULATING THE HENRICO SYSTEM
TO DO SOMETHING THAT IT WAS NEVER DESIGNED TO DESIGNED TO DO, WHICH IS TO DELIVER LARGE VOLUMES OF WATER FROM THE HENRICO FACILITY TO THE CENTRAL AND
EASTERN AREAS. 
          WE CAN GET SOME WATER THERE. MR. SEELY WILL SPEAK TO SOME OF THE NUMBERS RELATED TO THAT
AND SOME OF THE OPTIONS RELATED TO THAT AND THE FOLLOWING PRESENTATION. I UNDERSTAND FOR THE BEST I CAN SAY HERE IS THAT I OBSERVE
THAT THE STAFF WORKED AS HARD AS THEY COULD TO DO EVERYTHING THEY COULD WITH THE LIMITED SYSTEM THEY HAD, AND THEY DID HAVE SOME SUCCESS,
AS YOU'LL SEE ON THE NEXT SLIDE, WHICH IS NOT TO BE MISSED IN THE PROCESS. AND LASTLY,
THERE'S THIS REVERSE FLOW PHENOMENON WHERE AT THE BOUNDARY LINE METERS. 
          METERS THAT ARE JUST NEVER CLOSED. WHEN THE PRESSURE WHEN THE PRESSURE WAS COMPLETELY
DEPLETED ON THE RICHMOND SIDE, EVERYTHING WE WERE DOING TO FIGHT BACK USING THE SUPPLY OUT OF THE HENRICO FACILITY,
IT WAS BEING SEVERELY COMPROMISED BY THIS REVERSE FLOW PHENOMENON THAT REQUIRED A BIG MANPOWER EFFORT TO SHUT DOWN VALVES THAT REALLY NEVER NEED
TO BE SHUT DOWN OTHERWISE. 
          AND LASTLY, BENEFITS DELIVERED. THE THINGS I SEE IN THE RECORD AS POSITIVES ALONG THE WAY, DESPITE ALL THOSE CHALLENGES, RESTORED SERVICE TO APPROXIMATELY 6000 RESIDENTS IN THE
CENTRAL HENRICO AREA BY THE BATTLE THAT WAS WAGED BY DPU. 
          LESS TALKED ABOUT BECAUSE THE LESS TALKED ABOUT BECAUSE THE PROBLEMS WERE AVOIDED,
WAS THAT THREE OTHER PRESSURE ZONES NEARER TO THE HENRICO FACILITY THAT ARE NORMALLY SERVED BY THE CITY DUE TO THAT PROXIMITY. THREE OTHER ZONES WERE PROTECTED. 
          AS A BIT OF A SIDESHOW, BUT CRITICALLY IMPORTANT FOR FOR A KEY HOSPITAL IN THE REGION,
SAINT MARY'S HOSPITAL. 
          DPU SWITCHED THAT FACILITY FROM RICHMOND. SERVICE TO HENRICO SERVICE WITH AN EMERGENCY
OPERATION THAT KEPT THE HOSPITAL SUPPLIED. 
          AND ULTIMATELY, ALL THIS SERVED TO MINIMIZE THE OVERALL DURATION OF THE OUTAGE IN THE
COUNTY. 
          BY DILIGENT 24 OVER SEVEN EFFORTS. I'LL SAY IT EVERY STAGE EARLY,
MID AND LATE. 
          THAT BROUGHT US ALL BACK. MR. CHAIRMAN, THAT CONCLUDES MY REPORT. 
          OF COURSE, I'M HAPPY TO ADDRESS ANY FURTHER QUESTIONS NOW OR LATER IN THE MORNING. 
          THANK YOU SIR. ANY QUESTIONS AT THIS POINT FROM MY COLLEAGUES. 
          WHILE THIS GENTLEMAN IS STILL AT THE PODIUM,
MR. CHAIR, JUST ONE QUESTION. I THINK, FIRST OF ALL,
THANK YOU SO MUCH FOR THE THOROUGH TIMELINE ON THIS. 
          MY QUESTION IS, WE WERE CLEARLY GETTING BAD INFORMATION FROM THE CITY. 
          AND WHERE THAT WHERE THAT GOES. BUT FROM 7 A.M. 
          TO 230. FROM 7 A.M., THE FIRST INITIAL LINE STAFF WERE GETTING SOME COMMUNICATION. 
          THEY HAD SOME ISSUES. YOU SAID THAT THAT WAS A SOMEWHAT I DON'T SAY NORMAL,
BUT 2 OR 3 TIMES A YEAR THAT MAY HAPPEN. 
          WE TOOK A DRAW. SO BETWEEN 7 AND 230 HAD THEY TOLD US AT 10:00 OR 9:00,
WHAT COULD HENRICO HAVE DONE WITH THAT INFORMATION? THAT MAY BE A QUESTION LATER FOR MR. CHAN, IF YOU CAN ANSWER IT. BUT CLEARLY, AT 230,
THERE WAS AN EXTREME CONCERN BY THE CITY OF RICHMOND. 
          THEY WEREN'T GOING TO BRING THE PLAN ONLINE. AND THAT'S WHEN THE FIRST TEAM'S MEETING
HAPPENED. BUT HAD THAT INFORMATION BEEN KNOWN EARLIER, COULD WE HAVE DONE ANYTHING ELSE WITH THAT INFORMATION? MR. CHAIRMAN? MR. ROGERS,
WHAT IT APPEARS TO ME WE COULD HAVE DONE WITH THAT INFORMATION IS ESSENTIALLY MOVE UP THE 
          [00:55:06]
RESPONSE THAT YOU SEE IN THE RECORD BY THAT SAME INCREMENT OF TIME. 
          THERE IS A KIND OF A NATURAL WAITING PROCESS FOR SHORT TERM DURATION OUTAGES. 
          IF THE SEVERITY AND ANTICIPATE, YOU KNOW, THE PROLONGED NATURE HAD BEEN KNOWN,
AS THE LARGER, MORE AGGRESSIVE STEPS THAT YOU SEE DPU RAMP UP MONDAY AFTER THAT KNOWLEDGE IS OUT
THERE. 
          IT APPEARS THAT THAT COULD HAVE BEEN ACCELERATED BY THE SAME PERIOD OF TIME THAT WE WERE
OTHERWISE IN THE DARK. 
          HOW WOULD THAT HAVE SAVED US AN OUTAGE? THE TIMELINE WAS TOO LONG TO HAVE AVOIDED AN
OUTAGE, BUT IT WOULD HAVE SAVED US AN INCREMENT OF TIME. 
          AND IN THE MITIGATION MEASURES COULD HAVE STARTED EARLIER AND PRESUMABLY. 
          AND NOW WE BEGIN TO GET INTO SOME TECHNICAL ASPECTS THAT I'M NOT PERHAPS THE BEST
AUTHORITY ON. 
          BUT TO ME, IT MAKES SENSE THAT A MITIGATION MEASURES START SOONER. 
          YOU GET MORE MITIGATION BENEFITS. THANK YOU. IS THERE ANYTHING INTERNALLY BUILT IN THAT
EITHER PERMITS OR THAT MAKES A STANDARD PRACTICE FOR ANY LOCALITY,
INCLUDING US, TO GO INTO THE RICHMOND TREATMENT FACILITY. 
          WHEN THEY CALL AND SAY, THIS IS HAPPENING. I SEE AT SOME POINT WE JUST WE JUST SAID,
WE'RE GOING TO DO IT. 
          WE'RE GOING TO SEND OUR FOLKS OVER THERE. WHAT'S THE INDUSTRY STANDARD IN THAT REGARD? LIKE, DOES THAT HAPPEN WHERE WE HAVE THAT LEVEL OF REGULAR OVERSIGHT,
MR. CHAIRMAN, MISS ROUNDTREE. I DON'T THINK IT'S AN INDUSTRY STANDARD THAT WE WOULD HAVE THAT
LEVEL OF OVERSIGHT. 
          IN RICO COUNTY IS A CUSTOMER, A BIG CUSTOMER. 
          ON THE OTHER HAND, YOU MIGHT SAY JUST A CUSTOMER. 
          WE'RE NOT RESPONSIBLE FOR RUNNING THE FACILITY. 
          WE'RE RESPONSIBLE FOR RECEIVING WATER AND PAYING FOR IT. 
          IN HENRICO COUNTY I WORK WITH A LOT OF OTHER UTILITIES ACROSS THE COMMONWEALTH AND
ELSEWHERE. 
          I HAVE TO SAY, THANKFULLY, EMERGENCIES LIKE THIS VERY RARELY POP UP. 
          SO WHILE I TRAVEL A LOT AND VISIT A LOT OF PLACES,
I CAN'T SAY THAT I'VE HAD THE OCCASION TO ASK THAT QUESTION. 
          BUT SO OFTEN. BUT EVEN IN THE OPERATIONS THAT I KNOW PRETTY INTIMATELY,
I WILL SAY, AND I KNOW UTILITY DIRECTORS ALL ACROSS THE MID-ATLANTIC, AND MANY OF THEM ARE INVOLVED IN INTER-JURISDICTIONAL ARRANGEMENTS OF THIS SORT. 
          I REALLY DON'T SEE IN MY TRAVELS MANAGERS FROM THE CUSTOMER SIDE BEING INVITED IN AND
PORING OVER THE INNER WORKINGS OF THE PRODUCER SIDE. I MEAN, IT SEEMS AS IF THE GENERAL GENERAL THEME OF WHAT
HAPPENED IS SOMETHING HAPPENED IN RICHMOND. THERE WAS A HESITATION. 
          I GUESS I'LL USE THAT WORD A HESITATION FOR WHATEVER REASON,
WHETHER BECAUSE IT WAS A GOOD FAITH BELIEF THAT THINGS WERE UNDER CONTROL, OR WHETHER IT WAS AN ATTEMPT TO TO MASK SOME OF THAT. 
          THERE WAS AN INITIAL HESITATION TO SHARE WITH,
WITH HENRICO WHAT WAS GOING ON. 
          AND THEN AT SOME POINT IT SEEMED AS IF. ALL RIGHT,
WELL, YOU KNOW WHAT HENRICO SEEMS TO KNOW. 
          WE'VE GOT THE RESOURCES. WE'VE GOT THE MANPOWER. WE'RE GOING TO LEAN IN TO HENRICO
ASSISTING. 
          AND AT THAT POINT, IT SEEMS LIKE HENRICO KIND OF LED THE WAY IN GETTING OUR FOLKS IN
THERE. 
          I MEAN, I SEE THAT MR. YOB, YOU KNOW, REPORTED AT ONE POINT,
I THINK HE WAS THERE FOR QUITE AN EXTENDED PERIOD OF TIME ON THAT DAY. 
          SO IS IT THE CASE THAT ONCE WE MADE THAT CALL AND SAID,
WE'RE GOING TO GET FOLKS INTO THAT FACILITY, WE'RE GOING TO KEEP FOLKS THERE AND KEEP EYES ON IT UNTIL WE'RE COMFORTABLE MAKING OUR OWN
ASSERTION AND REPRESENTATION THAT THAT THAT FACILITY IS IN A GOOD PLACE. WE STOPPED RELYING UPON RICHMOND TO TELL US THAT THAT WAS THE CASE. 
          MISS ROUNDTREE YEAH, IT BECAME A IT SEEMED IT SEEMED TO ME,
FROM WHAT I'VE SEEN IN THE RECORD, THAT THERE CAME A TIME WHERE, NUMBER ONE, WE JUST WANTED TO KNOW WHAT WAS GOING ON SO WE
COULD UNDERSTAND THE SITUATION AND HELP MANAGE IN HENRICO COUNTY. 
          AND IT SEEMED APPARENT TO ME THROUGH THE RECORD ALL THE WAY THROUGH,
THAT HENRICO WANTED TO WANTED TO DO NOTHING BUT HELP WITH THE CITY WHEREVER IT COULD. 
          NOW THE CITY, IT DOES SEEM THEY CALLED IN A LOT OF OUTSIDE HELP INCLUDING CONTRACTORS AND
SUCH, TO MAKE THINGS GO. BUT I ALSO SEE IN THE RECORD WHERE ONCE ONCE THERE WAS A MORE OPEN
DISCUSSION ACROSS JURISDICTIONAL LINES AT THE UTILITY LEVEL, THERE WERE REQUESTS FROM RICHMOND DPU FOR RECOMMENDED
CONTRACTORS THAT COULD COME IN ON AN EMERGENCY BASIS, A SKATE, A SKATE, A TECHNOLOGY EXPERT WAS ONE REQUEST AND ELECTRICAL CONTRACTOR WAS
ANOTHER REQUEST. 
          SO THERE THEY WERE, DEFINITELY PULLING PEOPLE IN. 
          [01:00:02]
AND THAT'S THAT'S WHAT I SEE IN THE RECORD AND WHAT I SAW. 
          AND I HOPE THAT FOLKS DO TAKE THE OPPORTUNITY TO TO LOOK AT SOME OF WHAT YOU WERE CAREFUL
TO PUT IN THE APPENDICES, AND I THANK YOU FOR THAT. I MEAN, IT'S JAW DROPPING. 
          EVEN, FRANKLY, MR. CHAN'S CALL LOG. IT'S TEN PAGES OF ALMOST NONSTOP COMMUNICATION JUST ON
HIS CALL LOG. 
          AND I KNOW THAT THIS IS NOT THE ENTIRETY OF HIS TEXT MESSAGES,
BECAUSE I'M PRETTY SURE I TEXTED HIM, AND I DON'T SEE MY NAME ON THIS. SO THIS IS JUST PHONE CALLS FROM THE FIFTH THROUGH THE 11TH,
ALL HOURS OF DAY AND NIGHT. 
          AND THESE ARE JUST, AGAIN, JUST IN-PERSON CALLS,
AND THEN YOU'VE GOT ATTACHMENTS OF TEXT MESSAGES. 
          I HAVE TO ECHO THE COUNTY MANAGER'S COMMENTS EARLIER. 
          THIS IS MIND BOGGLING AS TO HOW MUCH OF A HANDS ON DECK IS REALLY AN UNDERSTATEMENT. 
          AND THEN TO KNOW THAT FOR EVERY COMMUNICATION THAT MR. CHAN WAS HAVING, THAT THEN STARTED A RIPPLE EFFECT OF WHAT EVERYBODY ELSE UNDERNEATH HIM
HAD TO DO TO IMPLEMENT THAT. 
          AND I MEAN, HONESTLY, IT IT FRUSTRATES ME BECAUSE DURING THIS SEVEN DAY PERIOD OF TIME,
HENRICO WAS FOCUSED ON ALMOST NOTHING ELSE BUT THIS. AND I,
I JUST WONDER WHEN ALL IS SAID AND DONE, IF THE CALL LOGS AND, YOU KNOW, EVERYTHING ELSE IS,
IS GOING TO BE MIRRORED BY, BY OTHER LOCALITIES. 
          I'M GLAD AND I'M, YOU KNOW, APPRECIATIVE AND HOPE WE GIVE ALL THE AWARDS AND ALL OF THE
THINGS TO MR. CHAN. BUT I REALLY DO. I REALLY DO HOPE THAT FOLKS TAKE THE TIME TO LOOK AND SEE EXACTLY
WHAT WAS DONE, LITERALLY HOUR BY HOUR IN THIS. SO THANK YOU FOR FOR PUTTING IT IN SUCH A SUCCINCT REPORT. 
          MY PLEASURE. I WANT TO APOLOGIZE FOR FOR THIS CALL LOG. 
          I. HAD NO IDEA I CALLED YOU THIS MUCH, BUT THIS IS WOW. 
          THIS IS A 5:54 A.M. TELEPHONE CALL. ONLY 232. 
          I SAW YOUR NAME. 7:12 A.M.. 213. NO, NO NO, NO,
THAT'S THAT'S THE COUNTY MANAGER. 
          11:23 P.M.. KEEP LOOKING. KEEP GOING. KEEP GOING. 
          THIS IS SOMETHING ELSE. DID I CALL YOU AT 230 IN THE MORNING,
MISS ROUNDTREE? THANK YOU FOR ALERTING HIM TO THAT. I REALLY APPRECIATE THAT. YEAH. THIS IS. 
          I GOT TEARS COMING DOWN MY EYES. THIS IS SAD. 
          I HAVE A LOT OF QUESTIONS FOR THIS. NUMBER. I MEAN,
I JUST HAVE ONE BEFORE WE GO, AND THEN BENTLEY WILL TRANSITION. 
          I JUST WANT TO MAKE ONE THING CLEAR. MY COLLEAGUES MENTIONED A FEW OF THE POINTS I HAD,
SO I ONLY HAVE ONE REMAINING. 
          AND THE DEFINING POINT IN THE TIMELINE. AND THANK YOU FOR LISTING IT LIKE THAT,
READING THE REPORT PAGES OF TIMELINE WITH DETAIL. 
          BUT WHEN I LOOKED AT IT LIKE THAT, ONE THING DEFINING STUCK OUT TO ME IS THAT AT THE END
OF THIS PROCESS, ONE OF OUR KEY GOALS IS GOING TO BE TO ESTABLISH THE FUTURE RELIABILITY OF THIS. 
          SO THIS THAT NEVER HAPPENS AGAIN, RIGHT? THAT'S A CLEAR GOAL. INFRASTRUCTURE DOLLARS
TIMELINE WILL ALL COME WITH THAT. 
          BUT CLEARLY THE GOAL IS TO DEFINE THAT. AND THE RELIABILITY PIECE. 
          WHAT STUCK OUT TO ME IS THAT WHEN COUNTY STAFF HAD THEIR HANDS AND EYES ON INFORMATION,
FLOW WAS TO WAS BETTER. IT WAS TRUSTED. IT WAS. IT WAS. LOOK,
I SAY IT ALL THE TIME. 
          I'VE SAID IT WAY TOO MUCH. GOOD DATA EQUALS GOOD DECISIONS ALL THE TIME. 
          AND LIKEWISE BAD DATA EQUALS BAD DECISIONS. YOU KNOW,
HERE, HERE, HERE, THIS COUNTY WAS ADVISING OUR RESIDENTS, OUR PUBLIC ON INFORMATION THAT WE HAD THAT CLEARLY WAS INCORRECT. 
          INFORMATION WE WERE GIVEN WAS INCORRECT. ONCE WE HAD FOLKS ON HAND AND ON SITE,
THAT INFORMATION FLOW WAS BETTER. 
          AND I THINK WHAT LEADS ME, MR. MANAGER, MY FELLOW COLLEAGUES,
IS AT THE END OF THIS, WHEN WE'RE ALL DONE, I'D LIKE TO REMEMBER THAT PIECE THAT WHEN OUR FINGERS AND OUR HANDS AND OUR EYES ARE ON
IT, OUR RESIDENTS CAN AND SHOULD TRUST THAT WE'RE GOING TO HAVE THE BEST DATA TO MAKE THE BEST
DECISIONS FOR THEM. 
          AND I'LL BRING THAT TO POINT BY ASKING THIS QUESTION. 
          AT 8:22 A.M. ON TUESDAY, STAFF WAS DISPATCHED THAT DIRECTION. 
          IS IT SAFE TO ASSUME THAT THEY'RE ON SITE WITHIN THE HOUR,
IN THE 9:00 HOUR ISH FROM 822? HENRICO WAS SENDING MANAGEMENT AND STAFF TO THE RICHMOND FACILITY TO ASSIST. 
          IT DOESN'T SAY WHEN THEY ARRIVED, BUT IT'S SAFE TO ASSUME THAT IN THE NINE 10:00 HOUR THAT
WE WERE THERE. DO WE KNOW THAT? MR. CHAIRMAN, I'M NOT POSITIVE. OFF THE TOP OF MY HEAD ON THE PRECISE ARRIVAL. 
          THAT'S THE THAT'S THE THREE PERSON TEAM LED BY DEPUTY COUNTY MANAGER,
MR. JOBS. AND I KNOW THAT WAS A BOARD DAY. AND MR. JOB WAS DISPATCHED TO GO HANDLE THIS. RIGHTFULLY SO. 
          SO I WILL JUST SAY THIS TO BRING THE POINT HOME ON FIVE,
AT LEAST FIVE OCCASIONS PRIOR TO THAT ARRIVAL, ON AT LEAST FIVE OCCASIONS. AT 512 THERE WAS AN EXPECTED RESTART AT 
          [01:05:08]
03:11 A.M.. THERE WAS AN EXPECTATION OF PRODUCTION STARTING AT FIVE. 
          AT 614, THERE WAS AN ADVISORY THAT PUMPS ARE OPERATING PRESSURIZATION TO OCCUR AT NOON. 
          AT 6:31 A.M. WE'LL HAVE IT RUNNING BY 730. AT 9:20 A.M.,
WE'LL HAVE WATER PRODUCTION IN THE AFTERNOON. 
          ONCE WE WERE ON SITE, SEVERAL DIFFERENT THINGS HAPPENED. 
          ONE, WE IDENTIFIED A POSSIBLE REVERSE FLOW LOSS TO THE IMMEDIATE ORDER TO CLOSE THE
BOUNDARY VALVES AND FURTHER UPHOLD WHAT WE WHAT WE COULD. 
          I MY COLLEAGUES, MR. MANAGER, I WOULD JUST SAY THAT WHAT SPOKE TO ME IN THE TIMELINE IS
THAT THIS THESE COUNTY RESIDENTS, THIS BOARD, THIS STAFF DESERVE TO HAVE HANDS ON OVERSIGHT IN WHATEVER OUR END RESULT IS. 
          RIGHT. HANDS ON OVERSIGHT IS A CRITICAL ASSET,
SUCH AS WATER. 
          RIGHT. AND WHEN THIS COUNTY STAFF HAD CRITICAL HANDS ON OVERSIGHT. 
          WE CERTAINLY WERE ABLE TO GAIN SOME TRACTION. 
          THAT'S WHAT I TOOK FROM THAT. SO I'M GOOD WITH WITH THAT TIMELINE AND YOUR PRESENTATION,
SIR. 
          IF THERE ARE NO OTHER QUESTIONS FOR THIS GENTLEMAN AT THIS TIME. 
          APPARENTLY, IF YOU DON'T, IF YOU DON'T MIND. THANK YOU,
MR. CHAIRMAN. DAN HEALY. HE'S RIGHT. WRC. WRC. SO I GOT YOU. 
          WHILE BENTLEY'S COMING UP, I. WE MADE A MENTION OF SOME MEDIA THAT WERE HERE. GRAHAM,
I WANT TO THANK YOU FOR COMING. GRAHAM. WITH THE RICHMOND ER AND SEAN JONES, I BELIEVE WITH RTD IS HERE. SO AGAIN, THANK YOU ALL VERY MUCH FOR MAKING TIME TO BE HERE. 
          FOR MY COLLEAGUES INFORMATION, THERE'S ANOTHER PRESENTATION TO FOLLOW AS WELL. DAN SEALEY
WITH W.R.A IS HERE ALSO THE ENGINEERING. 
          IS THAT CORRECT? MR.. YES, SIR. A SERIES OF RECOMMENDATIONS THAT ARE BEING MADE THAT
LITERALLY GET TO THE POINT THAT YOU JUST MADE. 
          GOTCHA. THANK YOU SIR. BENTLEY. I'LL TURN IT OVER TO MY COLLEAGUES FOR QUESTIONS,
BUT I'LL START BY SAYING THANK YOU TO THE STUFF THAT WE'VE SEEN IN HERE IS WE KNEW IT, BUT THANK YOU. THANK YOU. ANY QUESTIONS FOR MR. CHEN? I GOT A COUPLE, IF YOU DON'T MIND. YES,
SIR. 
          FIRST OF ALL, I WAS JUST JOKING. BUT, YOU KNOW,
I. 
          I THANK YOU AGAIN PUBLICLY FOR LITERALLY, I THINK YOUR PHONE LOG IS INDICATION THAT THE
MANAGER TOLD US THAT YOU DIDN'T SLEEP. 
          AND LITERALLY, THERE'S NO WAY THAT YOU WERE SLEEPING WHEN YOU WERE GETTING PHONE CALLS
EVERY HOUR FOR LIKE, 2 OR 3 DAYS STRAIGHT. SO YOU WERE YOU WERE AVAILABLE AND YOU GATHERED YOUR STAFF IN THIS CRISIS? ABOUT AS GOOD AS ANYBODY CAN. SO I JUST I DO WANT TO SAY THANK YOU. 
          THANK YOU FOR THAT. SO I HAVE A COUPLE QUESTIONS. 
          SO DURING THE PRESENTATION, WE HEARD THAT THIS HAPPENS A COUPLE OF TIMES A YEAR. 
          SO I THINK MISS ROUNDTREE, ONE OF US MAYBE MISS ROUNDTREE,
WHO ASKED THE QUESTION? OH, NO. MAYBE IT WAS JODY. YEAH, JODY MR. WHO ASKED THE QUESTION IN THESE SITUATIONS. 
          IF YOU GET A CALL LIKE THIS IN THE PAST THAT SOMETHING HAS HAPPENED. 
          WE REDUCE OUR WATER INTAKE, ETCETERA. AT WHAT POINT NORMALLY IN THE PAST WHERE THIS
SITUATION HAVE HAVE TRIGGERED SOMETHING AIN'T RIGHT WITH THIS TYPE RESPONSE. 
          AND I GUESS I CAN ASK YOU ON THAT. ON THAT MONDAY,
LIKE, WHEN DID YOU PERSONALLY FEEL LIKE OH, THIS THIS MIGHT BE A PROBLEM BECAUSE BASED UPON THE TIMELINE WE HAD AND I GOT A
COUPLE OTHER QUESTIONS, BUT I'M JUST GOING TO LEAVE THAT ONE THERE SO YOU CAN ANSWER IT. I SEE THE TIMELINE OF YOU
COMMUNICATING WITH OUR STAFF AND, YOU KNOW, ENCOURAGING THEM TO SEND OUT INFORMATION TO MAKE SURE EVERYBODY WAS INFORMED. 
          BUT AT ONE POINT, DID YOU THINK THIS REALLY MAY BE A SERIOUS PROBLEM? SO YES, SIR. THE NORMALLY WHEN WHEN THIS HAPPENS THE THE PLANT IS SHUT DOWN FOR
MAINTENANCE AND WE'RE TOLD AND WE'RE TOLD EXACTLY WHAT'S GOING ON AND WHEN TO EXPECT THE,
THE WATER TO TO, TO BE BACK. 
          AND MOST OFTEN IT COMES BACK WITHIN THAT TIME MAYBE LIKE AN HOUR,
AN HOUR ADDITIONAL. 
          AN HOUR OR LESS. BUT IT'S NEVER LIKE THIS. WE NEVER GET THE. 
          SOMETHING HAPPENED. IT WILL ALL BE FINE. IT WILL BE BACK SOON. 
          AND SO AFTER A FEW HOURS AT OF OUR STAFF AND US NOT HEARING ANYTHING,
WE STARTED TO GET WORRIED THAT THERE'S SOMETHING ELSE GOING ON HERE. THERE'S SOMETHING THAT WE'RE NOT BEING TOLD. 
          AND AND WE NEED TO WE NEED TO FIND OUT. OKAY. 
          [01:10:04]
ALL RIGHT. SO NEXT QUESTION. SO I'VE GOT TWO QUESTIONS I'LL JUST ASK THEM TOGETHER. 
          BUT THEY'RE SEPARATE THINGS. TUESDAY WAS JUST A CRAZY DAY. 
          I THINK TUESDAY. I KNOW WE WERE TRYING TO FIGURE IT OUT. 
          WE ALSO WERE TRYING TO DEPEND ON DEPEND ON WHAT WAS HAPPENING AT THE WATER TREATMENT PLANT
WHILE WHILE AT THE SAME TIME TRYING TO TAKE CARE OF OUR OWN RESIDENTS. 
          I DON'T WE SHUT DOWN AT SOME POINT ON MONDAY OR AT SOME POINT ON MONDAY. 
          THERE WAS NO MORE WATER FLOWING TO US. WHETHER WE MADE A DECISION OR THE CITY MADE A
DECISION, WE MADE A DECISION ON TUESDAY TO GO FULL THROTTLE WITH RUNNING THE WATER FROM THE WEST TO
THE EAST. 
          I DON'T KNOW IF WE EVER DONE IT BEFORE. I KNOW THE PIPES WERE SMALLER,
SO IF YOU CAN JUST TALK TO US FROM OUR PERSPECTIVE, WHAT WENT WRONG ON TUESDAY? BECAUSE MAYBE WE DID WASTE MORE TIME,
BUT WE WEREN'T GETTING WATER FROM THE CITY ANYWAY, SO IT'S NOT LIKE WE MADE ONE CHOICE OVER ANOTHER. 
          TALK TO US ABOUT WHAT WAS HAPPENING ON TUESDAY AND THE FALSE HOPE BECAUSE IT WAS FALSE
HOPE. 
          WE WE HAD A PRESS CONFERENCE AT 1130 OR 1230. 
          WE WERE TELLING PEOPLE ABOUT 3 OR 4:00, WATER WOULD BE FLOWING. 
          THAT DIDN'T HAPPEN. THAT NIGHT, SUPERVISOR COOPER AND I WERE OUT THERE. 
          ONE OF THOSE BIG WATER MAIN TWISTING, THE TWISTING THE LITTLE THINGS WITH YOU GUYS,
AND WE WERE HOPING THAT WAS GOING TO BE IT. 
          THAT WASN'T IT. SO JUST TALK TO TALK TO US ABOUT WHAT IN YOUR MIND WAS GOING ON TUESDAY. 
          WHY? WHY? WE MADE CERTAIN DECISIONS TO DO CERTAIN THINGS. 
          AND THEN MY SECOND QUESTION IS THIS. SO I WON'T HAVE TO ASK YOU ANY MORE QUESTIONS. 
          I REALLY AM CONFUSED. YOU HAVE RELATIONSHIP WITH DPU DIRECTORS REGIONALLY,
ALL OF THEM. 
          RICHMOND, CHESTERFIELD, HANOVER. HOW IS IT THAT WE CAN READ THAT YOU YOUR FIRST CONVERSATION WAS AT 230 ON TUESDAY,
BUT THERE WAS A GROUP CHAT, A GROUP CHAT CREATED, AND YET YOU DIDN'T GET YOU AND THE DPU DIRECTOR FROM RICHMOND DIDN'T HAVE YOUR FIRST TEXT
MESSAGES EXCHANGED UNTIL FRIDAY. SO THERE HAD TO BE A MISTAKE ON, ON ON THAT PERSON'S PART,
MAYBE TO PUT THE WRONG NUMBER IN. 
          WAS THIS THE FIRST TIME Y'ALL HAD EVER CHATTED BY TEXT BEFORE. 
          DOES SHE HAVE ACCESS? YOU KNOW. DID THE DIRECTOR HAVE ACCESS TO YOUR TEXT MESSAGES? I WOULD JUST THINK THAT BEING THAT WE WERE THE BIGGEST ENTITY IMPACTED,
THAT IF YOU GOT A GROUP CHAT GOING ON AND HENRICO'S NOT RESPONDING IN THE GROUP CHAT, THAT SOMETHING IS WRONG. 
          AND I KNOW YOU WERE TALKING TO THE DPU DIRECTOR BY PHONE,
BUT YOU KNOW, AT THAT PART OF IT IS JUST CONFUSING. 
          AND THAT'S NOT YOU DIDN'T CREATE THE GROUP CHAT. 
          SO DID YOU EVER HEAR ANY EXPLANATION AS TO WHY YOU DIDN'T HAVE YOUR FIRST TEXT INTERACTION
UNTIL FRIDAY? SO, YES, SIR. A COUPLE OF QUESTIONS TO ANSWER,
BUT I'LL START WITH THE MOST RECENT ONE. 
          SO THE REASON WHY I NEVER RECEIVED ANY OF THOSE TEXTS WAS THOSE TEXTS WERE TRYING TO GO TO
MY DESK PHONE, AND THE PUBLIC UTILITIES DIRECTOR OF RICHMOND,
WAS TRYING TO TEXT MY DESK PHONE, AND THAT HAD BEEN GOING ON FOR SOME TIME, AND SHE HAD BEEN ALERTED ON SEVERAL OCCASIONS BY OTHER BY
OTHER DIRECTORS, SPECIFICALLY IN CHESTERFIELD, SAYING, HEY, I'M NOT SEEING BENTLEY RESPOND TO ANY OF THESE
TEXTS WHERE YOU'RE ASKING QUESTIONS. 
          I THINK YOU MAY HAVE HIS DESK PHONE PROGRAMED INTO YOUR PHONE. 
          AND I RECALL MR. YARBROUGH AND I WERE AT WOODMAN ROAD LATER IN THE WEEK WHERE WE WERE
SPEAKING WITH I GUESS SPEAKING WITH THE REGIONAL GROUP WHERE WE HAD TO REMIND THE PREVIOUS RICHMOND
DIRECTOR THAT, HEY, HERE ARE OUR NUMBERS. AND WE WERE TOLD,
OH, WE DIDN'T HAVE THOSE. 
          IT WAS LIKE, NO, NO, YOU'VE HAD THOSE. IT'S JUST THAT THEY HAVEN'T BEEN USED. 
          AND IF YOU'LL I THINK IN THE REPORT THERE IS A TEXT FROM ME DIRECTLY TO THE,
TO THE RICHMOND DIRECTOR THAT 
          [01:15:04]
REITERATES WHAT MY CELL PHONE IS, WHAT MR. YOB'S CELL PHONE NUMBERS. 
          BUT EVEN WITH THAT, STILL DID NOT GET A LIKE DID NOT GET A TEXT UNTIL LATER IN THE WEEK. 
          OKAY. WHAT ABOUT TUESDAY? OH. SO. YES, SIR. SO MONDAY I'M GOING TO ROLL THE CLOCK BACK A
LITTLE BIT. 
          SO ON MONDAY, MONDAY EVENING WHEN THE CITY SUPPLY RAN DRY. 
          WE WERE OF THE IMPRESSION THAT THE SYSTEM WAS FILLED IN THE EAST END,
THAT WE HAD ENOUGH SUPPLY TO LAST US AT LEAST 24 HOURS. AND SO THE THE PREVAILING THOUGHT WAS THAT WE HOLD,
WE FOLD AND HOLD EVERYTHING THAT WE HAVE AND AND WE CAN KIND OF PARSE OUT THAT SUPPLY AND SHOULDN'T SEE ANY,
ANY DIFFERENCE IN USAGE FROM RESIDENTS OR CUSTOMERS. AND THAT COUPLED WITH WHAT WE COULD PULL FROM THE WESTERN PART OF
THE COUNTY THROUGH THOSE LINES, WE BELIEVE THAT, WELL, IF YOU HAVE A LITTLE BIT COMING IN,
PRESSURE HERE, PRESSURE HERE, YOU CAN HOLD IT ALL TOGETHER. AND WHAT WE DIDN'T KNOW WAS THAT METERS AGAIN,
METERS THAT NORMALLY RUN ONE WAY STARTED RUNNING THE OTHER WAY. AND TWO OF THE BIGGEST ONES THAT YOU HAD,
YOU HAD SEEN TUESDAY, TUESDAY NIGHT WATER WAS FLOWING BACK, FLOWING BACK INTO THE CITY. AND SO ONCE WE CLOSED THOSE YOU RECALL,
I HAD I CALLED YOU. 
          I HAD TEXTED YOU TO LET YOU KNOW THAT WE WERE SEEING PRESSURES UP TO 30 PSI IN THE
LABURNUM AVENUE AREA. 
          AND AND SO INTO WEDNESDAY, WE WERE MAKING A PROGRESSIVE MARCH THROUGH THE LABURNUM AREA
ALL THE WAY UP TO FIRE STATION SEVEN AND THE GLEN AVENUE STATION,
WHICH MR. POMEROY HAD MENTIONED WAS THE KEY TO GETTING WATER INTO THE GREATER EUBANK ZONE. 
          AND SO WATER WAS WE WERE ABLE TO GET WATER IN AND AND RESTORE SERVICE TO 6000 CUSTOMERS. 
          BUT THE AMOUNT OF IT WASN'T ENOUGH. AND SO OUR HOPE BACK KIND OF MONDAY NIGHT INTO TUESDAY
WAS THAT, HEY, IF WE HAVE WATER, IF WE IF WE'RE HOLDING WATER HERE IN GREATER EUBANK AND WE'RE
PULLING SOME WATER FROM FROM THE WEST. 
          THAT COULD SERVE US FOR THE TIME, FOR THE TIME BEING,
IN IN WAITING FOR THE CITY OF RICHMOND'S PLAN TO GET BACK UP AND RUNNING. 
          I JUST WANT TO READ SOMETHING REAL QUICK. ON THE REPORT. 
          I'M GOING TO READ THE WHOLE PARAGRAPH, AND I'M GOING TO MAKE A STATEMENT. IN JANUARY 6TH,
2025, DURING THE STORM EVENT POWER OF THE WWTP SUPPLIED BY DOMINION ENERGY WENT OFFLINE,
REQUIRING OPERATION OF THE PLANT'S TWO BACKUP DIESEL GENERATORS. 
          AT THE TIME OF THE POWER OUTAGE, THREE WATERWORKS OPERATORS WERE MANAGING OPERATIONS. 
          NO OTHER STAFF WERE PRESENT. NO ELECTRICIAN. NO INSTRUMENTATION SPECIALIST. 
          NO MAINTENANCE SPECIALISTS. THEY COULD NOT MANUALLY OPEN AND CLOSE. 
          PERFORM THE THE PERFORMANCE TO CLOSE THE VALVES. 
          IS THAT A CORRECT STATEMENT? ASK HIM. IS THAT A CORRECT STATEMENT THAT YOU WROTE? NUMBER FOUR. MR. COOPER? YES, THAT'S A THAT'S ALL QUOTED FROM THE VIRGINIA DEPARTMENT OF
HEALTH. 
          THOSE ARE THEIR FINDINGS. THE THREE OPERATORS DID NOT OR COULD NOT MANUALLY OPERATE VALVES
TO PREVENT THE FLOODING. 
          THAT STATEMENT TO ME SAYS THAT THIS COULD HAVE BEEN PREVENTED IF THE PROPER PERSONNEL WERE
PRESENT. 
          IS THAT A CORRECT STATEMENT? THAT SEEMS TO BE WHAT THEY'RE IMPLYING. THANK YOU. 
          MR. SMITH MADE THAT COMMENT. GOOD DATA EQUALS GOOD DECISIONS. 
          I WOULD ARGUE IT WORKS UNTIL IT DOESN'T WORK. 
          SO WE ENTERED INTO THIS IN 1994. IT'S BEEN 31 YEARS. 
          IT DIDN'T WORK. 340,000 RESIDENTS IN HENRICO. 
          68,000 RESIDENTS IN FAIRFIELD DISTRICT. MR. MANAGER,
I DON'T REALLY HAVE ANY QUESTIONS FOR MR. CHAN. I JUST HAVE A COUPLE COMMENTS AND I'M CONCERNED ABOUT MY RESIDENTS. 
          I'M CONCERNED ABOUT ALL RESIDENTS IN THE COUNTY,
BUT WE KNOW HOW THIS ADVERSELY AFFECTED THE EASTERN PORTION. 
          LACK OF TRUST IN COMMUNICATION PROCESS, LACK OF TRUST,
INCOMPETENCY, LACK OF TRANSPARENCY, LACK OF HIRING OF SUPERVISION, CHECKS AND BALANCES. 
          THERE HAS TO BE TO BE A LEGAL WAY WHERE THERE'S MORE CONTROL IN THIS PROCESS FOR US,
MORE THAN PURCHASERS. 
          THAT'S THAT'S MY STATEMENT. SECONDLY I WANT TO MAKE SURE BECAUSE WHEN MY RESIDENTS CALL ME
ABOUT THIS, ALMOST 70,000, I CAN'T SAY TO THEM IT'S IT'S RICHMOND,
IT'S NOT HENRICO. 
          WE HAVE TO FIGURE OUT A WAY THAT WE HAVE 100% RELIABILITY ON OUR OWN WITHOUT HAVING TO
DEPEND ON SOMEONE ELSE. 
          [01:20:04]
THAT'S THE FIRST THING. SECONDLY, THERE HAS TO BE SOME LEGAL RECOURSE THAT WE CAN HAVE
WHERE WE CAN HAVE MORE INPUT INTO THE PROCESS OF OVERSIGHT AND NOT JUST AS A A CLIENT, A PURCHASER. MR. MANAGER, MR. COOPER. 
          MR. CHAIRMAN, MEMBERS OF THE BOARD, I HEAR YOU LOUD AND CLEAR. 
          I MEAN OUT OF EVERY CRISIS THERE ARE ALSO MAY COME AN OPPORTUNITY. 
          SO IN 1994, THIS COUNTY MADE A SERIES OF DECISIONS THAT UP UNTIL THIS WATER CRISIS,
SERVED US WELL. 
          BUT THIS WATER CRISIS, I THINK, HAS CHANGED A NUMBER OF THINGS. 
          THE FACT THAT WE HAVE THE ABILITY NOW TO PROVIDE WATER NOT JUST TO OUR RESIDENTS,
BUT TO OTHER LOCALITIES IN THE, IN THE REGION. WE HAVE THE STATE'S LARGEST RESERVOIR NOW THAT IS BEING PUT INTO OPERATION. 
          THAT IS GOING TO CREATE SOME SIGNIFICANT OPPORTUNITIES. 
          AND I DARE SAY THERE'S ALSO AN OPPORTUNITY MAYBE FOR HENRICO TO PROVIDE WATER TO THE CITY
OF RICHMOND. 
          I MEAN, THOSE ARE ALL OF THE THINGS THAT WHEN MR. SEALY PRESENTS HIS ENGINEERING REPORT, LAYS A A PLAN FORWARD,
THAT IF THIS BOARD FOLLOWS WITH THE FIRST INFUSION OF CASH COMING IN THE NEXT CAPITAL BUDGET,
THAT WILL LITERALLY BE PRESENTED TO YOU WITHIN THE NEXT SEVERAL WEEKS, WE HAVE A GENERATIONAL OPPORTUNITY TO DO SOMETHING THIS BOARD DOES WITH THE RESOURCES THAT
YOU HAVE BECAUSE OF THE CRISIS THAT YOU ARE CONFRONTED WITH. AND SO THERE'S ALWAYS AN OPPORTUNITY IN THIS CASE I THINK,
YOU KNOW, AS AS I HEARD, MR. POMEROY'S INFORMATION IS MR. SEALY PRESENTS HIS RECOMMENDATIONS AND CONVERSATIONS I'VE
HAD WITH MEMBERS OF THE BOARD AND THE BUSINESS COMMUNITY. 
          I THINK THERE IS A YEARNING FOR STABILITY IN OUR REGION WHEN IT COMES TO SOMETHING BASIC,
LIKE THE PROVISION OF WATER SERVICES. 
          AND I CERTAINLY HOPE THAT IN THE WEEKS AHEAD,
THIS BOARD HAS THE CLARITY AND THEN PUTS FORWARD A SERIES OF STEPS TO MAKE THAT ACTUALLY HAPPEN. THANK YOU SIR. MR.. I HAVE ONE QUESTION FOR MR. CHAN AND THEN ONE FOR MR. POMEROY. MR.. CHAN. 
          SO IN REFERENCE TO THE STATEMENT THAT REVEREND COOPER JUST READ,
AS FAR AS WHAT WAS NOT IN PLACE AT THE RICHMOND PLANT, IS IT FAIR TO ASSUME THAT HOW WE RUN THE THREE CHOP PLANT LOOKS DIFFERENTLY? WHAT IS THE STAFFING THAT WE HAVE AROUND THE CLOCK THERE? SO, YES, MA'AM, WE DO HAVE STAFFING AROUND THE CLOCK,
AND WE ACTUALLY HAVE NOT ONLY BACKUP STAFFING AT THAT PLANT, BUT BACKUP STAFFING IN OUR WOODMEN ROAD OPERATIONS FACILITY THAT CAN BE MOVED OVER SHOULD
THERE BE ANY ISSUES OVERNIGHT. 
          SO KIND OF LIKE A DOUBLE DOUBLE STAFFING. AND WE HEARD WE DIDN'T HEAR THIS WORD TODAY,
BUT WE'VE HEARD IT. 
          THE TERM REDUNDANCIES AND THE CONCERN ABOUT REDUNDANCIES NOT BEING PROPERLY IN PLACE IN
RICHMOND. 
          EVEN BEFORE THIS. CAN YOU JUST SPEAK TO THE LEVEL OF REDUNDANCY THAT WE HAVE IN OUR
FACILITIES SO THAT IF SOMETHING CAME HAPPENED IN OUR FACILITY, HOW QUICKLY WE COULD RESPOND? SO. YES, MA'AM. 
          IN IN THE REPORT YOU YOU WILL SEE THAT THERE IS A,
THERE IS A POWER OUTAGE AT OUR RAW WATER PUMPING STATION. THE ONE THAT'S LIKE OFF OF RIVER ROAD IN THE OFF OF THE JAMES. 
          AND WHAT HAD HAPPENED WAS THAT IT IT DIDN'T SWITCH OVER AUTOMATICALLY TO,
TO GENERATORS, BUT OUR STAFF, WE WERE LOOKING AT IT. WE WERE WE UNDERSTOOD THAT. 
          HEY, SOMETHING'S SOMETHING'S GOING ON. GET PEOPLE OUT THERE IMMEDIATELY. 
          OUR STAFF WAS OUT THERE IMMEDIATELY AND GOT IT SWITCHED OVER. 
          AND SO THAT'S WHAT'S SUPPOSED TO NORMALLY HAPPEN. 
          AND AND WE HAVE BACKUP GENERATORS AT ALL OF OUR FACILITIES THAT WHEN THE POWER,
WHEN THE MAIN FEED, THE MAIN DOMINION FEED GOES OUT, THAT IT SWITCHES OVER TO IT SWITCHES OVER TO THE
GENERATORS IMMEDIATELY. 
          AND WE CAN SEE ALL OF THAT FROM WOODMAN ROAD,
FROM THE WATER TREATMENT FACILITY, FROM THE WATER RECLAMATION FACILITY. 
          AND SO IT'S ALL MONITORED. IT'S ALL MONITORED 24,
24 OVER SEVEN. 
          AND CASE IN POINT, TODAY INCLEMENT WEATHER. OUR STAFF WENT THROUGH MADE SURE THAT ALL OF
THOSE SWITCHOVERS COULD WORK. 
          ALL OF THOSE GENERATORS WERE WERE FILLED. AND I MEAN,
WE HAVE STAFF OUT AND ABOUT AND ALSO AT OUR FACILITIES, JUST MAKING SURE THAT, I MEAN, KNOCK ON WOOD NOTHING HAPPENS. 
          BUT WHEN IT DOES, WE'RE READY FOR IT. IT JUST OCCURRED TO ME THAT YOU PROBABLY SHOULDN'T
BE HERE RIGHT NOW. YOU SHOULD PROBABLY BE OUT MAKING SURE WE HAVE WATER. 
          THANK YOU, MR. CHAN. AND MR. POMEROY, A QUESTION FOR YOU. 
          [01:25:03]
CAN I GET MR. CHAN HIS SAME QUESTION? WHAT'S THE COMPARABLE SIZE OF OUR WATER TREATMENT
PLANT IN THE WEST VERSUS THE CITY? AND HOW MANY PEOPLE PRIOR TO PRIOR TO THIS SITUATION? JANUARY 6TH. WOULD YOU HAVE IN THE WATER TREATMENT PLANT IN THE WEST,
LIKE WORKING AT A PARTICULAR TIME? OKAY. SO OUR PLANT IS A 80 MILLION GALLON PER DAY PLANT,
I BELIEVE, AND I MAY NEED TO CHECK THIS, THAT RICHMOND'S PLANT IS 132 132. SO NOT QUITE DOUBLE,
BUT BUT MAYBE ONE AND A HALF TIMES OUR PLANT. SO HOW MANY PEOPLE WOULD YOU NORMALLY HAVE? DO YOU HAVE, LIKE, AN ELECTRICIAN ON STAFF OR. 
          YES, SIR. SO WE HAVE A TEAM OF ELECTRICIANS,
A TEAM OF MECHANICS, AS WELL AS A TEAM OF LIKE, KIND OF TECHNICAL SPECIALISTS WHO WHO LOOK AT THE LIKE THE CONTROL SYSTEMS AND,
AND SO THEY'RE ALL AVAILABLE. WE HAVE A ROTATION WHERE THEY'RE ESSENTIALLY THEY,
THEY WORK LIKE 12 HOUR SHIFTS AND, AND THEY'RE ON A ROTATION SO THAT PEOPLE DON'T GET BURNED OUT. 
          AND, AND SO YOU WORK YOUR SHIFT AND THEN YOU GO OFF,
AND THEN THEN YOU COME BACK AND OTHER PEOPLE, WORK IN THOSE IN BETWEEN TIMES. AND I DON'T MEAN TO BELABOR THIS OR BEAT THIS DEAD HORSE,
BUT I THINK THIS IS REALLY IMPORTANT BECAUSE AT 827 ON MONDAY NIGHT, RICHMOND TEXTED THE THREE COUNTY DPU DIRECTORS REPORTING A PROBLEM AND ASKING FOR A
RECOMMENDATION ON WHO TO FIX THEIR SCADA SYSTEM. 
          AND THEN AGAIN, AT 5 A.M. ON TUESDAY MORNING,
RICHMOND TEXTED THE THREE COUNTY DPU DIRECTORS ASKING IF THEY COULD SUPPLY ELECTRICIANS AT DAYBREAK. SO AGAIN, YOU'RE TALKING ABOUT TWO SYSTEMS. WE TALKED ABOUT HOW WE'RE WE HAVE RESOURCES ON STAFF,
BUT THEY DIDN'T EVEN KNOW WHO TO CALL, FRANKLY. AND THEY ASKED FOR YOUR HELP. AND I GUESS MY ONLY QUESTION IS WE DO HAVE THAT
LIST OF CONTRACTORS FOR US, RIGHT? YES, SIR. AND I WILL ALSO SAY I DID NOT RECEIVE THOSE TEXTS. 
          CORRECT I WOULD YEAH. THAT IS HIGHLIGHTED IN HERE AS WELL. 
          THANK YOU. THAT'S FRUSTRATING. MR. POMEROY. I MEANT TO ASK THIS EARLIER,
I APOLOGIZE. 
          SO GOING BACK, INDEPENDENT CONTROL. AND JUST TO REITERATE,
YOU STATE YOU STARTED THIS AT THE OUTSET. 
          SO YOU YOUR FORM, YOUR FIRM WAS RETAINED BECAUSE YOU WERE ASKED TO DO AN OBJECTIVE,
NEUTRAL, VERY FACTUAL BASED ACCOUNTING OR AUDIT OF HENRICO'S RESPONSE. 
          CORRECT? YES, MA'AM. AND I SEE THAT YOU HAVE A WHOLE PARAGRAPH DEDICATED TO THE
INDEPENDENCE OF THAT. 
          YOU WERE NOT GUIDED IN WHAT THE CONCLUSIONS WERE TO BE. 
          YOU SEEM TO BE MORE OF A ONE WAY STREET RECEIVING INFORMATION AS,
AS OPPOSED TO GIVING INFORMATION AT THE TIME THAT THIS WAS BEING CONDUCTED. 
          IS THAT FAIR? YES. THAT'S CORRECT. AND YOU'RE AN ATTORNEY. 
          THIS IS A LAW FIRM. SO YOU GUYS HAVE ETHICAL OBLIGATIONS THAT YOU HAVE TO FOLLOW REGARDING
THE CREDIBILITY OF YOUR WORK PRODUCT. 
          IS THAT RIGHT? THAT'S ABSOLUTELY RIGHT. IN YOUR ANALYSIS,
NOT JUST OF THE TIMELINE, BUT IN THE COMMUNICATIONS, INCLUDING TEXT MESSAGES AND STAFF INTERVIEWS. 
          WAS THERE ANYTHING IN YOUR INVESTIGATION THAT SUGGESTED REMOTELY THAT GEOGRAPHY. 
          AND BY THAT I MEAN THE DEMOGRAPHIC OF PEOPLE RESIDING IN THE EAST END VERSUS VERSUS THE
WEST END HAD ANY IMPACT WHATSOEVER ON HENRICO'S RESPONSE. AND LET ME REPHRASE THAT. 
          GEOGRAPHY, CERTAINLY, BECAUSE THE THREE TOP FACILITIES IN THE WEST END. 
          I'M SPEAKING SPECIFICALLY AS TO WHETHER THERE IS PLAINLY ANY INDICATION THAT THE FACT THAT
THE DEMOGRAPHIC MAKEUP OF THE EAST END IS DIFFERENT THAN THE WEST END, EAST END LOST WATER. WEST END DID NOT LOSE WATER. 
          ANYTHING TO SUGGEST THAT THERE WAS ANY DISPARATE TREATMENT AT PLAY? NOTHING TO SUGGEST ANY DISPARATE TREATMENT. IF THERE WAS ANY DISPARATE TREATMENT AT ALL.
IT WAS JUST A HERCULEAN EFFORT TO MOVE WATER TO THE EAST AND MITIGATE THE PROBLEM THAT RESULTED FROM THE RICHMOND FAILURE. SO IT WAS AN ALL OUT EFFORT FROM DAY ONE WITH NOTHING
BUT THE HIGHEST LEVEL OF CONCERN. 
          THE CONSTANT EFFORT AT THE AT THE AT THE HIGHEST,
MOST LEVELS IN THE COUNTY. 
          YOU KNOW, I DID NOT I DID NOT REVIEW OUTSIDE OF DPU,
BUT OBVIOUSLY COMMUNICATIONS ON SOMETHING OF THIS MAGNITUDE GO ALL THE WAY TO THE MANAGER LEVEL. AND THE BOARD LEVEL. YOU SEE NOTHING BUT TOP TO BOTTOM IN THE ORG CHART IN HENRICO
COUNTY OF AN ALL HANDS RESPONSE. 
          ANYTHING TO SUGGEST THAT AT ANY POINT THERE WAS ANY EVEN CONSIDERATION OF,
FOR EXAMPLE, IN ORDER TO KEEP WATER ON IN THE WEST WILL SACRIFICE WATER IN THE EAST? NONE WHATSOEVER. THANK YOU. ANY OTHER QUESTIONS? 
          [01:30:08]
RAJESH. I JUST HAVE THREE THINGS FOR BENTLEY. 
          AND THEN I THINK, MR. MANAGER, I THINK WE CAN MOVE ON. 
          BENTLEY, I JUST WANT TO TOUCH ON A FEW THINGS THAT THAT YOU THAT WERE MENTIONED HERE
TODAY. 
          CAN YOU TALK ABOUT SAINT MARY'S AND THE TIME,
IF I IF I UNDERSTAND IT CORRECTLY. 
          IT'S 648 ISH WATER QUOTE UNQUOTE RAN DRY, BUT IF I UNDERSTAND IT CORRECTLY,
WE RESTORED WATER BY FLIPPING A HOSPITAL. 
          A TRAUMA IS THAT A TRAUMA ONE CARE CENTER? I BELIEVE SO,
YES, SIR. 
          FLIPPED WATER AND HAD THEM BACK UP AND RUNNING WITHIN THE HOUR. 
          YES, SIR. AND AND SO WHAT WAS DONE WAS THERE WERE BOUNDARY VALVES IN THAT AREA THAT WE
KNOW TO CLOSE WHEN THERE'S A WATER MAIN BREAK. AND YOU MAY HAVE SEEN THAT WE DID HAVE A WATER MAIN BREAK ON
MONUMENT AND BREMO WHERE THANKFULLY BECAUSE OF THOSE, THOSE VALVES WERE WERE CLOSED AND WE WERE SERVING WE
WERE SERVING SAINT MARY'S FROM HENRICO WATER. 
          THAT IT WASN'T AS AS IMPACTFUL. AND TO HAMMER THAT,
THE REASON I ASKED THAT QUESTION FOR THE FOLKS WHO ARE TUNED IN TODAY, WHO I KNOW ARE INTERESTED IN THIS WAS VCU. WERE THEY EXPERIENCING THE HEALTH CENTER? WERE THEY EXPERIENCING WATER ISSUES? YES, SIR. 
          AND THE CRITICAL POINT OF IF SAINT MARY'S WERE TO LOSE WATER AS WELL,
AND WHAT THAT WOULD DO TO THE SAFETY AND SECURITY OF OUR FOLKS. 
          SO IT WOULD BE VERY DETRIMENTAL. AND IF, LIKE IN MY IN MY CALL LOG YOU'LL SEE THAT THERE
ARE A NUMBER OF CALLS TO TO SAINT MARY'S DOING THAT COORDINATION AND MAKING SURE THAT THEY ARE THEY WERE IN WATER
AND IN THE SITUATIONS WHERE THEY WOULD BE BRIEFLY OUT OF WATER. WE WERE DOING THE COORDINATION TO MAKE SURE THAT THAT THEY HAD THE BEST
INFORMATION. 
          THANK YOU. SIR. SECOND POINT IS, CAN YOU TALK ABOUT YOUR ANY CONVERSATIONS BETWEEN THIS
COUNTY AND THE AIRPORT? SO, YES SEVERAL, SEVERAL CONVERSATIONS ALERTING THE ALERTING THE AIRPORT THAT THIS
SITUATION WAS GOING ON AND UPDATING THEM AS WELL AS CONVERSATIONS BETWEEN THE AIRPORT AND MR. YOB UPDATING THEM THROUGH THE. THE BACK HALF OF THE WEEK. 
          AND AND SO IN ADDITION TO THAT EFFORTS BY EMERGENCY MANAGEMENT TO TO SHUTTLE TANKERS TO
THE AIRPORT TO KEEP THEM IN SERVICE AND PLANES COMING IN AND OUT OF THE FACILITY. 
          THAT AIRPORT IS A REGIONAL AMENITY, IS IT NOT? IT IS. YES, SIR. THANK YOU. AND THE LAST ONE,
SIR, IS YOU HUMBLY GLOSSED OVER THIS. 
          I WANT TO COME BACK TO IT AT 2:00 ON TUESDAY,
JANUARY 7TH. 
          DID WE LOSE POWER AT OUR WATER TREATMENT PLANT? I BELIEVE SO IS 216. 216. YES. AND SO WE DID LOSE POWER. 
          I BELIEVE THAT'S THE INCIDENT THAT I WAS SPEAKING OF BEFORE. 
          AND SO WE DID LOSE POWER. BUT OUR STAFF KNEW WHAT TO DO. 
          KNEW TO GO TO THE FACILITY AND AND AND DO THE DO THE CHANGEOVER TO TO A GENERATOR WHICH
EVIDENCED BY THE 6 MILLION GALLONS OF WATER THAT WAS PRODUCED THAT DAY,
BEING MORE 6 MILLION GALLONS MORE THAN THE DAY BEFORE. 
          EVEN A LOSS OF POWER DIDN'T SLOW DOWN THE OPERATION. 
          NO, SIR. WITH THE WITH THE BACKUP GENERATORS WERE ESSENTIALLY ABLE TO TO RUN LIKE IT'S
BEING FED BY THE DOMINION FEED. 
          AND WE HAVE TWO REDUNDANT DOMINION FEEDS TO THAT FACILITY,
AS WELL AS TO THE TO THE WASTEWATER PLANT. 
          AND YOU HAD THAT PLANT BACK ONLINE BY WHAT TIME ON TUESDAY. 
          SO SHORTLY AFTERWARDS. 515. AND I'LL CLOSE WITH THIS. 
          I CAN ONLY IMAGINE YOUR HEART PALPITATIONS FOR YOUR FIVE CALLS THAT WERE BETWEEN 216 AND
248 THAT AFTERNOON, KNOWING OF THE LACK OF PRODUCTION ON ONE END WITH A POWER FAILURE AT THE OTHER END,
AND THEN THE SEVEN CALLS THAT YOU TOOK BETWEEN 515 AND 555 THAT DAY, WHEN IT WAS BACK UP AND RUNNING. 
          YES, SIR. ANY OTHER QUESTIONS FOR BENTLEY OR AS FAR AS THIS PRESENTATION GOES FOR MY
COLLEAGUES? THANK YOU. THANK YOU SIR. APPRECIATE IT, MR. MANAGER. MR. CHAIR, MEMBERS OF THE BOARD, I'M GOING TO ASK DAN SEALY WITH W.R.A TO COME FORWARD. 
          DAN IS THE HAS ENGINEERING ANALYSIS AND SOME RECOMMENDATIONS FOR YOU TO CONSIDER AS YOU GO
FORWARD. 
          SO, DAN, FIRST, I JUST WANT TO THANK YOU FOR THE QUICK TURNAROUND ON THIS WORK AND THE THE
CLARITY THAT IT MAY PROVIDE THE BOARD. 
          THANK YOU. THANK YOU, MR. MANAGER AND MR. CHAIR AND BOARD MEMBERS,
MY NAME IS DAN SEALY. 
          I'M WITH WHITMAN AND ASSOCIATES, A CONSULTANT ENGINEER HERE IN RICHMOND,
AND WE WERE TASKED AT LOOKING AT THE AVAILABILITY TO PROVIDE ADDITIONAL FLOW TO THE EAST 
          [01:35:09]
END OF THE COUNTY. HERE IS THE SCOPE OF WORK THAT WE WERE YOU WERE ASSIGNED TO GATHER AND
REVIEW YOUR EXISTING DATA ON YOUR PUMP STATIONS, YOUR WELLS, AS WELL AS REVIEW THE DATA FROM THE JANUARY 6TH THROUGH EIGHTH WATER OUTAGE,
IN PARTICULAR THE SCADA INFORMATION AND HOW THE SYSTEM REACTED TO THE OUTAGE. WE CAME UP WITH OPTIONS FOR ADDITIONAL SUPPLY TO THE EAST END,
AND WE DEVELOP PLANNING LEVEL COST ESTIMATES AND TIMELINES FOR THOSE OPTIONS. AND THOSE ARE ALL SUMMARIZED IN THE REPORT. 
          AND I'LL BE SUMMARIZING THAT REPORT IN THIS PRESENTATION. 
          I KNOW SOME OF THIS INFORMATION HAS BEEN COVERED BEFORE,
BUT I'LL QUICKLY BRIEF THROUGH SOME OF THE THE CURRENT WATER SUPPLY SUMMARY FOR HENRICO COUNTY. YOU HAVE YOUR FACILITY AT THREE CHOPT AND GASKINS SOURCES THE JAMES RIVER. 
          AGAIN. IT PRODUCES 80 MILLION GALLONS PER DAY. 
          I'LL BE REFERRING 2 MILLION GALLONS PER DAY. FURTHER IN THE PRESENTATION IS MGD,
YOUR RICHMOND WATER TREATMENT PLANT. 
          YOU HAVE A CONTRACT WITH THE CITY OF RICHMOND HAS BEEN HAS BEEN MENTIONED THROUGH 2040. 
          THAT CAPACITY OF THAT PLANT IS 132 MGD, AND YOU HAVE A CONTRACTUAL OBLIGATION FOR MAXIMUM
OF WATER THAT YOU CAN TAKE FROM THE CITY OF 35 MGD. YOU ALSO HAVE FOUR FORMER WELLS IN THE EAST END THAT WERE IN OPERATION UNTIL THE
EARLY 2000. 
          THEY HAVE ARE NOT IN OPERATION CURRENTLY, AND I'VE CLASSIFIED THOSE AS UNUSABLE JUST
BECAUSE THEY ARE NOT CURRENTLY PERMITTED FOR THAT AMOUNT OF WITHDRAWAL. 
          AND THERE'S ADDITIONAL TREATMENT REQUIRED TO BRING THAT UP TO CURRENT TREATMENT STANDARDS. 
          THIS IS A SCHEMATIC OF YOUR WATER SYSTEM, AND THE UPPER LEFT CORNER IS YOUR WATER
TREATMENT FACILITY, WHICH PROVIDES THE MAJORITY OF THE FLOW TO YOUR WATER SYSTEM. 
          AND YOU CAN SEE THE DIFFERENT PRESSURE ZONES ARE SHOWN IN BLUE,
WHETHER THAT'S THE THREE CENTRAL PRESSURE ZONE, WEST BROAD PRESSURE ZONE, ETC.. THE RED CIRCLES REPRESENT THE LOCATIONS WHERE THE CITY OF
RICHMOND SUPPLIES HENRICO COUNTY WITH WATER, AND YOU CAN SEE IN THE WEST END YOU. WATER IS SUPPLIED BY THE CITY AT DCH,
WHICH IS THREE CHOPT HIGH ZONE. 
          THE WEST BROAD ZONE, WHICH IS WBD, AND THE RIVER ROAD ZONE,
WHICH IS W.R, WHICH IS R.D. 
          IN THE EAST END. THE CITY SUPPLIES LABURNUM,
AZALEA, PRESSURE ZONE AS WELL AS THE GREATER EUBANK PRESSURE ZONE. 
          MR. POMEROY SHOWED THIS THIS MAP IMAGE IN HIS PRESENTATION. 
          I JUST WANT TO EMPHASIZE THAT THE THE PIPELINE SIZES HAVE BEEN ADJUSTED TO THICKNESSES,
REPRESENT LARGER TRANSMISSION MAINS AND PIPELINES. 
          YOU CAN SEE THE EAST END AND THE WEST END HAVE SIGNIFICANT DISTRIBUTION. 
          BUT YOU CAN SEE IN THE LABURNUM AZALEA ZONE IN THE MIDDLE OF THE COUNTY IS WHERE THERE IS
A BOTTLENECK OF LARGE PIPELINES, WHICH CREATES THE THE LACK OF ABILITY TO PRODUCE ALL THAT WATER ACROSS TO THE EAST END,
FOCUSING IN ON THE EAST END. 
          AND WHAT HAPPENED? ON THE JANUARY 6TH, AS I MENTIONED,
THE WATER TREATMENT FACILITY PROVIDES FLOWS TO THE THREE. 
          CENTRAL GREATER HERMITAGE NORMAL OPERATION. THE CITY SUPPLIES YOUR WATER TO YOUR LABURNUM. 
          AZALEA PRESSURE ZONE AND THE GREATER EWBANK PRESSURE ZONE WITH THE ABILITY IN AN
EMERGENCY. 
          THROUGH THE WILKINSON ROAD PRV AND THE I 95 BROOK ROAD VALVE TO ALLOW SOME FLOW FROM
GREATER. 
          HERMITAGE INTO LABURNUM. AZALEA AS MR. POMEROY AND MR. CHAN. AND IF YOU HEARD THE OPERATIONS GROUP. DID MONUMENTAL EFFORTS ADJUSTING VALVES
WITHIN THE DISTRIBUTION SYSTEM. 
          OPERATING PUMPS OPERATING. AT THE WATER TREATMENT FACILITY IN THE WEST END,
FOR INSTANCE, THE WEST BROAD. THE THREE CHOPT HIGH. IN RIVER ROAD PRESSURE ZONES,
WHICH ARE NORMALLY FED BY THE CITY THROUGH EFFORTS OF OPERATIONS, THEY WERE ABLE TO BE PROVIDED SUPPLY FROM YOUR WATER TREATMENT FACILITY AND NO LOSS OF
SERVICE. 
          IN THE EAST END OF THE LABURNUM AZALEA PRESSURE ZONE IS PRIMARILY SERVED BY THE CITY OF
RICHMOND, AS IS THE GREATER EWBANK, AND THROUGH OPERATIONS,
CLOSING OF VALVES, AS WAS HAS BEEN DISCUSSED OF REDUCING THE AMOUNT OF WATER THAT WENT INTO THE CITY AND OPENING THOSE TWO EMERGENCY VALVES. 
          WE WERE ABLE TO MAINTAIN OR RESTORE SERVICE TO ALMOST 6000 RESIDENTS IN THE EAST END. 
          I WANT TO SPEND A LITTLE BIT OF TIME TALKING ABOUT THE CONSTRAINTS TO THE EAST END. 
          SO, AS MR. POMEROY MENTIONED, THE SYSTEM IS NOT DESIGNED TO CONVEY FULL DEMAND TO THE EAST
END THROUGH A LARGE TRANSMISSION SYSTEM TO MEET THE CONTRACTUAL REQUIREMENTS OF YOUR CITY AGREEMENT. 
          THE EAST END IS FED BY THE CITY OF RICHMOND. THIS IS THE MOST ECONOMICAL WAY OF PROVIDING
FLOW TO THE EAST END IN LIEU OF PROVIDING LARGE TRANSMISSION MAIN 
          [01:40:08]
ACROSS THE ENTIRE COUNTY TO THE EAST END. I MENTIONED THE CAPACITY RESTRICTIONS INTO THE
BURN ZONE. 
          CAN I ASK YOU A QUESTION, SIR? I'M SORRY. YES,
REVEREND COOPER? NO, THAT'S REVEREND COOPER. OH. I'M SORRY. THE. 
          SO YOU JUST MADE AN ABSOLUTE STATEMENT. IT'S NOT DESIGNED. 
          ARE YOU GOING TO EXPLAIN WHY? IT GOES BACK TO THE ECONOMICAL OF BUILDING THE ENTIRE
TRANSMISSION MAIN FROM THE FROM THE WESTERN PART TO THE EASTERN PART. THE CITY WATER IS AVAILABLE AT A MORE ECONOMIC COST TO THE THE RESIDENTS
THERE. 
          OKAY. SO IT'S CHEAPER FOR US TO GET WATER FROM THE CITY THAN IT IS FOR US TO BUILD OUT THE
WHOLE SYSTEM TO THE EAST. 
          AND I'LL GET INTO FURTHER ON THE ON THE ON THE IMPROVEMENTS PART OF IT. 
          OKAY. ALL RIGHT. SO THE RESTRICTIONS I MENTIONED THE PRV AT WILKINSON ROAD. 
          YOU CAN GET 2 MILLION GALLONS PER DAY THROUGH THAT THAT CONNECTION AND 1.1 MGD. 
          THROUGH THE BROOK ROAD CONNECTION. SO DURING THAT EVENT WITH THE COUNTY. 
          OPERATIONS GROUP, WE WERE ABLE TO GET 3.1 MGD INTO THE LABURNUM AZALEA ZONE. 
          IN THE LABURNUM AZALEA ZONE, THERE'S A TWO MGD DEMAND CURRENTLY. 
          SO THAT WATER WAS CONSUMED BY THE RESIDENTS IN LABURNUM AZALEA ZONE AND LEAVING ONE MGD TO
BE PUMPED TO GREATER EUBANK, WHICH OBVIOUSLY DID NOT MEET THE REQUIREMENTS AND WAS NOT ABLE TO KEEP GREATER EUBANK IN
SERVICE. 
          I MENTIONED THE THE FORMER WELLS THAT ARE IN THE EASTERN PART OF THE COUNTY. 
          YOU CAN SEE THE LISTING OF THE WELLS HERE IN THEIR CAPACITY A TOTAL OF FOUR MGD CAPACITY. 
          IF THOSE WELLS WERE FULLY PERMITTED AND AND BROUGHT ONLINE,
AS I MENTIONED BEFORE THEY WOULD HAVE TO BE RE PERMITTED AT THIS POINT, AS WELL AS ADDITIONAL TREATMENT REQUIRED AT THOSE WELLS TO MAKE THEM DRINKING WATER
QUALITY. 
          SO WE'LL GET INTO THE OBJECTIVES THAT WE LOOKED AT FOR OUR REPORT. 
          AND WE IDENTIFIED THREE OBJECTIVES. FIRST, SHORT TERM SUPPLY. 
          THE AVERAGE DRINKING WATER DEMAND IN GREATER EUBANK IS 7 MILLION GALLONS PER DAY. 
          SO WE LOOKED AT OPTIONS TO GET 7 MILLION GALLONS PER DAY TO THE GREATER EUBANK ZONE. 
          MIDTERM OBJECTIVE IS TO PROVIDE 21 MGD TO THE GREATER EUBANK ZONE. 
          AND WHAT THAT 21 MGD DOES THAT FULLY REPLACES THE CITY SUPPLY TO THAT ZONE. 
          SO YOU WOULD HAVE ABSOLUTELY NO RELIABILITY ON CITY SUPPLY. 
          SO THAT 21 MGD WOULD BE ABLE TO FULLY SUPPLY WHAT THE CITY SUPPLIES TODAY. 
          AND THEN THE LONG TERM SUPPLY, LOOKING AT 40 MGD MEETS YOUR LONG TERM GROWTH PROJECTIONS
IN THE EAST END. 
          SO WITH THAT, WE'LL GET INTO SOME OF THE OPTIONS. 
          SHORT TERM OPTIONS. OPTION A GETS 7 MILLION GALLONS TO THE GREATER EWBANK PRESSURE ZONE. 
          IT INVOLVES CONSTRUCTION OF 54,000FT OF 30 INCH TRANSMISSION MAIN FROM YOUR GREATER
HERMITAGE ZONE THROUGH YOUR LABURNUM AZALEA ZONE INTO GREATER EWBANK. 
          AND AGAIN, IT GETS YOU SEVEN MGD, THE GREATER EWBANK 2.2 MILLION GALLONS TO LABURNUM
AZALEA. 
          COST IS $117 MILLION AND A TIMELINE FOR ENGINEERING AND CONSTRUCTION. 
          5 TO 6 YEARS FOR IMPLEMENTATION. AND TO BE CLEAR,
THAT ONLY MEETS THE AVERAGE DAILY USE. 
          CORRECT. IS CHAIR JUST FOR PERSPECTIVE, 54,000FT IS. 
          HOW MANY MILES IS THAT? TEN. NINE. TEN. TEN ISH. 
          OKAY. 10.2. THAT'S FOLLOWING EXISTING PIPELINE. 
          JUST LITERALLY CREATING A 30 INCH PIPELINE AS OPPOSED TO A THE 216. 
          216 THAT EXIST TODAY. IN ADDITION TO THE TWO THAT ARE THERE TODAY. 
          IS THIS ADDING THE TWO THAT WILL REMAIN IN CAPACITY AND ADDING 30? CORRECT. OKAY. THANK YOU. ANOTHER SHORT TERM SOLUTION. 
          AS I MENTIONED WITH THE WELLS. THIS IS ABLE TO GET YOU FOUR MGD,
WHICH DOES NOT MEET OUR OBJECTIVE OF MEETING THE AVERAGE STATE DEMAND OF SEVEN MGD. 
          BUT PERMITTING OF THOSE WELLS COULD ACCOMPLISH A FOUR MGD SUPPLY TO GREATER EUBANK WITH A
COST OF $20 MILLION IN A TIMELINE OF 3 TO 4 YEARS TO PERMIT AND DESIGN THE TREATMENT REQUIRED TO BRING THOSE WELLS BACK ONLINE. 
          MR. MANAGER, CAN WE QUICK, JUST LIKE QUICK PAUSE. 
          FIRST OF ALL, IF WE DID THIS, WE WOULD STILL HAVE TO GET APPROVAL THROUGH VED,
RIGHT? CORRECT. RIGHT. AND, DICK. YEAH. SO I HAVEN'T HEARD ANYONE REALLY MENTION MENTION THAT WE
DID LOOK AT THE WHALES. 
          [01:45:03]
OR MAYBE I MISSED IT. WE DID LOOK AT IT. OKAY. 
          SO WE DID WE LOOKED AT IT AND HAD A CONVERSATION WITH VED. 
          THEY WOULD NOT ALLOW US TO ACTIVATE THE WELLS. 
          THE WELLS WERE TESTED. THERE WAS NO BACTERIA IN THE WELLS. 
          BUT THE WAY WE TREAT THE WATER IN THE WEST, THE PROCESS THAT WE USE AND WHAT WE WOULD HAVE
DONE IN THE EAST WOULD HAVE MEANT WE. 
          WE'D HAVE TWO DIFFERENT TYPES OF WATER IN THE SYSTEM. 
          SO VED DID NOT. I JUST WANTED TO MAKE SURE THAT WE MENTIONED THIS HERE. 
          WE IN THE PUBLIC FORUM, BECAUSE THAT WAS A POSSIBILITY THAT WE DIDN'T TALK ABOUT PUBLICLY. 
          BUT AGAIN, AT ONE POINT WE THOUGHT IT MIGHT HAVE BEEN A POSSIBILITY. 
          YES, SIR. FOR IT TO HAPPEN. SO AND WHAT MR. SEELY IS SHOWING YOU ALSO THIS WOULD BE AN
EMERGENCY OPTION. 
          SO WE WOULD NOT WITH THE WELLS THEY WOULD NOT ROUTINELY BE BUT IN THE CASE OF AN
EMERGENCY, YOU COULD POTENTIALLY GO DOWN THIS ROAD AGAIN. 
          WE'RE JUST JUST EXPLORING. BUT IT WILL BE ONE OF THE THINGS THAT WE LOOK AT. 
          THANK YOU. LOOKING AT YOUR MIDTERM SOLUTIONS. 
          AND AGAIN, THIS WOULD GET YOU 21 MGD INTO THE GREATER EUBANK ZONE AND FIVE MGD INTO YOUR
LABURNUM AZALEA ZONE OF FULLY REPLACING THE CITY SUPPLY. YOU COULD BE FULLY RELIABLE ON COUNTY WATER WITH THESE DEMANDS. 
          THIS REQUIRES CONSTRUCTION OF 70,000FT OF 48 INCH TRANSMISSION MAIN THROUGH THE GREATER
HERMITAGE ZONE, LABURNUM AZALEA ZONE TO YOUR GREATER EUBANK ZONE. 
          SO SIGNIFICANT PIPELINE COSTS. A BIGGER PIPELINE COSTS TO MEET THE INCREASED DEMAND OF 21
MGD. 
          AND YOU CAN SEE THERE IS THE COST IS $328 MILLION,
WITH A TIMELINE OF 5 TO 7 YEARS TO DESIGN AND CONSTRUCT THESE FACILITIES. 
          AND IS THAT 13 MILES? AM I DOING THE MATH RIGHT? 70,000FT OF 40 INCH. 48 INCH. 13 MILES. OKAY. 
          AND AGAIN, THE DIFFERENCE HERE IS 48IN VERSUS 30. 
          LONGER EXTENSION ALL THE WAY DOWN TO THE BOTTOM PASTURE RIGHT THROUGH YOU BACK IN. 
          THAT GETS YOU FULL RELIABILITY TO SUPPLY THE ENTIRE ZONE WITHOUT ANYTHING FROM THE CITY. 
          IT COVERS DAILY USE, COVERS OUR STORAGE NEEDS AND REMOVES REMOVES THE NEED TO DRAW FROM
ANOTHER SOURCE. 
          OKAY. SO TIME FRAME THOUGH SHORT AND MEDIUM,
ARE THE SAME. 
          PRETTY MUCH. YOU SAID 5 TO 6 FOR THE SHORT, 5 TO 7 FOR THE MEETING. 
          AND THOSE OBJECTIVES. WE WE BROKE THOSE DOWN MORE ON THE AMOUNT OF DEMAND THAT WE COULD
GET TO THE ZONE. 
          NOT NECESSARILY A TIMELINE. THAT'S THE WAY WE STARTED. 
          BUT WHEN WE LOOKED AT TIMELINES SHORT TERM AND MEDIUM TERM BECAME THE SAME. 
          WE ALSO LOOKED AT ADDING ADDITIONAL WELLS IN THE EAST END TO SUPPLY YOUR 21 MGD,
AND BASICALLY WITH THE THE POTOMAC AQUIFER AND THE CONSTRAINTS ALREADY PUT ON THAT AQUIFER,
IT'S NOT FEASIBLE TO PERMIT THAT AMOUNT OF CAPACITY FROM ADDITIONAL WELLS WITHIN THE COUNTY ON THAT AQUIFER. 
          SO THIS OPTION, WE LOOKED AT IT AND INVESTIGATED IT. 
          IT'S NOT A VIABLE OPTION AT THIS POINT. IT'S A LONG TERM OPTION. 
          A LOT OF THIS IS MEETING A 40 MGD SUPPLY TO GREATER EUBANK,
INCLUDING PROJECTIONS FOR THE EASTERN PART OF THE COUNTY DEMAND PROJECTIONS, AS WELL AS TEN MGD TO LABURNUM AZALEA. 
          THIS PROJECT INVOLVES AGAIN, THE AGAIN THE CONSTRUCTION OF THE 48 INCH TRANSMISSION MAIN,
WHICH WE HAD SHOWN PREVIOUSLY IN THE SHORT IN THE MIDTERM OPTION A, THAT WOULD STILL BE PART OF THIS OPTION, BUT WE'RE ADDING IN A 42 INCH TRANSMISSION MAIN
TO FEED THE LABURNUM AZALEA ZONE. 
          AND THE COST HERE IS $583 MILLION. BUT I WILL POINT OUT THAT 200 OR 328 MILLION OF THAT
OPTION IS ALREADY IN YOUR MIDTERM SOLUTION. 
          OPTION A. SO THIS COULD BE A POTENTIALLY A PHASED OPERATION BUILDING ON THAT OPTION,
MIDTERM OPTION A AND AGAIN, THE TIMELINE HERE IS 6 TO 8 YEARS FOR ENGINEERING AND CONSTRUCTION. 
          MR.. A QUESTION FOR YOU. IS THIS FOR THOSE WHO ARE ON WELL WATER,
DOES THIS HELP? IT ABSOLUTELY DOES. MR. CHAN AND I HAVE HAD THAT CONVERSATION,
SIR. 
          THIS WOULD EXTEND UTILITIES EITHER OF THESE. THE ONE THE SHORT TERM THAT WE JUST 48 INCH
THAT WE TALKED ABOUT. 
          AND THIS ONE. I'M SORRY. MIDTERM MIDTERM. SO MID AND LONG TERM NOT NOT SHORT. 
          MID MID 21 MGD OPTION. YES SIR. OKAY. ANOTHER LONG TERM OPTION THAT WE 
          [01:50:08]
INVESTIGATED WAS DEVELOPMENT OF A NEW REGIONAL 40 MILLION GALLON WATER TREATMENT PLANT IN
THE EAST END. 
          WE DID LOOK AT POTENTIAL WITHDRAWAL FROM THE JAMES RIVER,
BUT THE LOCATION OF THE CITY OF RICHMOND'S WASTEWATER TREATMENT PLANT OUTFALL AND HENRICO COUNTY'S WATER RECLAMATION FACILITY OUTFALL PROHIBITS A CONSTRUCTION OF AN INTAKE DUE TO
THE THE LOCALITY OF THOSE TWO WASTEWATER TREATMENT PLANT OUTFALLS. SO WE ALSO LOOKED AT OTHER POTENTIAL SOURCE WATER,
WHETHER THAT BE THE CHICKAHOMINY RIVER OR THE PAMUNKEY RIVER. 
          AGAIN, MORE REGIONAL. AGAIN, THE THE SOURCES OUT OF THOSE WATERS,
THOSE RIVERS IS LIMITED. 
          AND WE AGAIN, ADDITIONAL STUDY WOULD BE NEEDED TO SEE IF EVEN 40 MILLION GALLONS COULD BE
OBTAINED TO THOSE ADDITIONAL RIVERS. 
          AND YOU CAN SEE THE COST HERE FOR A NEW WATER TREATMENT PLANT,
A $1.3 BILLION. 
          AND A TIMELINE OF TEN PLUS YEARS TO CONSTRUCT. 
          AGAIN, THESE ESTIMATES ARE PLANNING ESTIMATES BASED ON A COST PER GALLON FOR CONSTRUCTION
OF A NEW GREENFIELD WATER TREATMENT PLANT. 
          SO QUICKLY, IN SUMMARY OF THE OPTIONS, IS THE SUMMARY TABLE,
AS WE MENTIONED A SHORT TERM OPTION. 
          TO GET SEVEN MGD TO GREATER EUBANK AND 2.2 MGD TO LABURNUM AZALEA. 
          AGAIN, THIS JUST MEETS YOUR AVERAGE DAY DEMAND. 
          SIGNIFICANT 54,000FT OF 30 INCH TRANSMISSION,
MAIN AND SOME MINOR UPGRADES TO THE LAND AVENUE PUMP STATION IN ORDER TO PUMP THAT 7 MILLION GALLONS TO GREATER EUBANK. WE MENTIONED SHORT TERM OPTION B OF WELL PERMITTING
DOES NOT MEET THE SEVEN MGD. 
          AND AS MR. MANAGER MENTIONED THAT IT IS AN EMERGENCY USE FOR SUPPLYING THAT ZONE MID-TERM
OPTION. 
          THE 70,000FT OF 48 INCH TRANSMISSION MAIN GETS YOU 21 MGD. 
          THE GREATER EUBANK AND THE TEN MGD LABURNUM AZALEA COMPLETELY SUPPLYING BOTH PRESSURE
ZONES FOR A SIGNIFICANT TIME INTO THE FUTURE, AND THEN ULTIMATELY THE 40 MGD FOR LONG TERM PLANNING. 
          LOOKING AT BUILDING ON THAT MID-TERM OPTION A BY ADDING ANOTHER TRANSMISSION MAIN TO
INCREASE THE CAPACITY TO 40 MGD TO THE GREATER EUBANK ZONE AND THE LABURNUM AZALEA ZONE. AND THEN A LONG TERM OPTION FOR A NEW REGIONAL
TREATMENT PLANT. 
          ALTHOUGH NOT OFF THE TABLE, IT IS AN EXPENSIVE OPTION AND AN ADDITIONAL SOURCE WOULD HAVE
TO BE ACQUIRED FOR THE DEVELOPMENT OF THAT WATER TREATMENT PLANT. 
          THANK YOU SIR. CERTAINLY WOULD LIKE TO. MR.. MR. CHAIR AND THE BOARD MEMBERS, ANY QUESTIONS THAT YOU MAY HAVE? THANK YOU SIR. 
          ANY QUESTIONS TO MY RIGHT? I DO. SO IT SEEMS THAT ALL OF THESE OPTIONS ARE FOCUSED ON
CIRCUMVENTING OR SUPPLANTING THE COUNTY, NEEDING ANY ANY WATER FROM RICHMOND. 
          RIGHT. AND MAYBE THIS IS OUTSIDE THE SCOPE OF WHAT YOU'VE DONE. 
          AND MAYBE IT'S A POLITICAL QUESTION. WAS THERE AN ANALYSIS OF WHAT IT WOULD LOOK LIKE COST
WISE OR WHAT IT WOULD WHAT WOULD BE REQUIRED TO INSTEAD PERHAPS ASSUME BY I MEAN WE HAVE THERE IS AN EXISTING
WATER TREATMENT FACILITY IN RICHMOND. 
          IT JUST ISN'T FUNCTIONAL OR IT'S NOT FUNCTIONAL TO THE LEVEL THAT IT NEEDS TO BE IN ORDER
TO BE RELIABLE, CERTAINLY TO OUR STANDARDS. PROBABLY REQUIRES WORK THAT MAY NOT BE IN RICHMOND'S BUDGET OR ABILITY TO FIX. LET ME TAKE A STAB AT THAT. 
          SO IT'S 1149 AT 1230. I'M ACTUALLY BE HAVING A CONVERSATION WITH THE MAYOR,
OUR CHIEF OF STAFF, THE INTERIM CITY MANAGER. THAT'S ONE OF THE TOPICS THAT WILL BE DISCUSSED. 
          A NUMBER OF OPTIONS THAT ARE THAT ARE THERE FOR OUR COUNTY. 
          THAT'S ONE, YOU KNOW, THE OTHER THAT WAS DISCUSSED IS WHAT DO WE DO TO BECOME TOTALLY SELF
RELIANT? AND THEN ANOTHER BEING, WHAT IF WE BECOME THE PROVIDER OF WATER,
YOU KNOW, AND STABILITY FOR THE ENTIRE REGION. 
          SO ALL OF THAT IN CONVERSATION. SO YOU'RE OFF THE HOOK,
SIR. 
          THANK YOU. SO? SO JUST TO BUILD ON MISS ROUNDTREE'S QUESTION,
THOUGH. 
          SO AM I TO ASSUME THAT IF YOU HAVE A MEETING AT 1230. 
          THOSE WHO YOU HAVE IN A MEETING WITH ALREADY KNOW WHAT THE SUBJECT MATTER IS? 
          [01:55:01]
YES, SIR. I'VE. SO THIS IS NOTHING OUT OF THE BLUE THAT THEY'RE GOING TO READ,
YOU KNOW, FROM THE MULTIPLE MEDIA PERSONS WHO ARE HERE THAT RICHMOND HENRICO IS TRYING TO BATTLE RICHMOND PLANT NOW. NOW, I MEAN,
IT'S FAR TOO EARLY FOR THAT. 
          THIS WOULD BE A VERY COMPLICATED TRANSACTION. 
          IT WOULD REQUIRE AT LEAST TWO WILLING PARTIES,
MAYBE THREE, IF YOU INCLUDE HANOVER COUNTY. 
          BUT, YOU KNOW, HAVING THE DISCUSSION AND IT'S REALLY TIME RIGHT NOW TO HAVE THAT
DISCUSSION AND SEE HOW FAR IT GOES. 
          IT COULD BE SOMETHING THAT RESEMBLES A AN AUTHORITY THAT OWNS THAT ONE ASSET WE HAVE. 
          ALL OF US ARE PARTNERS. YES, SIR. WE HAVE EXAMPLES OF THAT. 
          IF YOU LOOK AT SOME OF THE JAMES RIVER JUVENILE DETENTION CENTER WITH WHAT WE DO WITH
POWHATAN AND GOOCHLAND. 
          OTHER EXAMPLES WITH REGIONAL JAIL AGREEMENTS THAT WE HAVE IN PLACE. 
          AND SO LET'S HAVE THE CONVERSATION AND SEE WHERE IT GOES. 
          BUT THIS BOARD ALSO HAS TWO OTHER PATHWAYS FORWARD. 
          SO CAN YOU GIVE US AND THIS IS JUST MY IT'S FIVE OF US. 
          SO THIS IS MY THOUGHT. IF AFTER 1230 THAT SEEMS TO BE ANOTHER CONVERSATION THAT FOLLOWS
UP. 
          CAN YOU GIVE CAN THAT CAN A COST ANALYSIS BE DONE SO THAT WE COULD ALSO HAVE THAT AS A
PART OF OUR DECISION MAKING. THAT'S THE INTENT AS WE GO THROUGH THE INTO THE CAPITAL BUDGET. 
          BUT FIRST THERE HAS TO BE A WILLINGNESS ON ON THAT OTHER PARTY'S SIDE AND YOU KNOW,
IT HAS TO MAKE SENSE FOR EACH LOCALITY INVOLVED. 
          AND, YOU KNOW, THE CONVERSATIONS THAT I'VE HAD WITH THE MAYOR HAVE REALLY BEEN YOU KNOW,
THERE'S THERE ARE COSTS THAT THE CITY OF RICHMOND HAS FOR ITS COMBINED SEWER OVERFLOW SYSTEM,
WHERE AND I THINK THOSE ARE 600 PLUS MILLION DOLLARS. 
          THE ENTERPRISE FUNDS OF THE SYSTEM OF THE CITY HAVE POSSIBLY $900 MILLION IN DEBT. 
          IF IF THE CITY WAS TO REPLACE THE WATER TREATMENT PLANT BY ITSELF,
YOU KNOW, ARE YOU TALKING ABOUT $300 MILLION? AND ALL THOSE NUMBERS BECOME VERY LARGE. AND SO IT MAY BE A SIGNIFICANT WEIGHT ON THE
CITY. 
          BUT IS THERE A SOLUTION THAT MAKES SENSE TO OUR RATEPAYERS WHERE COLLECTIVELY WE COME IN
AND DO SOMETHING TOGETHER? AND THAT'S, THAT'S THE CONVERSATION THAT CONVERSATION THAT WE'LL HAVE. SO WE ENTERED INTO
THE COUNTY OF HENRICO UNDER THE COUNTY MANAGER LEADERSHIP OF VIRGIL HAZLITT,
WHO IS STILL HERE WITH US ON EARTH. 
          ROBERT BOB, WHO'S STILL HERE WITH US, REPRESENTING THE CITY OF RICHMOND. 
          THEY, ON BEHALF OF THE INSTITUTIONS THEY REPRESENTED,
ENTERED INTO THIS 40 YEAR WATER AGREEMENT. 
          YES, SIR. 50. 50. NO. WELL? 94. I THOUGHT THE CONTRACT ENDED IN 2034,
2044, 2040. 
          SO THIS FOR 55 YEARS. OH, WOW. OKAY. YEAH. SO I'M SORRY TO INTERRUPT. 
          YEAH. NO, NO, NO. SO WE THERE ARE OPTIONS TO GET OUT. 
          I'M SURE OF THE CONTRACT OF THE AGREEMENT AT SOME POINT. 
          IT'S 2024. SO WHATEVER WE DECIDE TO DO OR WE DECIDE TO GO ON OUR OWN,
WE'LL BE READY TO GO BEFORE 2040. 
          SO THERE ARE OPTIONS. YOU KNOW, THERE ARE ONLY OPTIONS. 
          I KNOW THE ATTORNEYS ARE GETTING A LITTLE NERVOUS WITH SOME OF THIS CONVERSATION BECAUSE
WE DO HAVE AN AGREEMENT. 
          BUT, YOU KNOW, I'VE ALSO AND MEMBERS OF THE BOARD HAVE GOTTEN QUESTIONS ABOUT,
YOU KNOW, WHAT IF WE'VE HAD A NUMBER OF WATER MAIN BREAKS RECENTLY THAT SEEM TO BE INCREASING? WHY? PARTLY BECAUSE THE SYSTEM IS NOT DESIGNED TO BE DRY. 
          AND WHEN YOU RE-ENERGIZE A SYSTEM, THERE'S A HAMMERING EFFECT THAT CAN OCCUR. 
          YOU KNOW, DO IS PART OF THE CONVERSATION WITH THE CITY OF RICHMOND. 
          LOOK, AS A CUSTOMER, DO YOU NOW PAY US FOR ALL THE EFFORT TO MAKE THE REPAIRS THAT WE'VE
HAD TO MAKE? I DON'T KNOW, BUT I THINK YOU GO INTO IT WITH A SOME SORT OF INTENT,
BUT ALSO UNDERSTANDING THAT YOU COME FROM A POSITION OF STRENGTH AS THE AS THE LARGEST CUSTOMER OF THE CITY OF RICHMOND,
WHO ALSO, BY THE WAY, HAS CAPACITY TO DO MORE WITH WATER. 
          THANK YOU, MR. COOPER. I MEAN, I WOULD JUST THROW IN THERE TO YOUR TO YOUR POINT THAT
BECAUSE IT WOULD BE THE SAME PARTIES THAT THE TWO PARTIES TO THE AGREEMENT ASSUMABLY WOULD BE PARTIES TO ANY NEW, EITHER AUTHORITY OR WHAT HAVE YOU. 
          SO THAT WOULD IT SHOULD SUPERSEDE. AND YOU KNOW,
IF WE COME TO AN AGREEMENT THEN I WOULD THINK THAT THE AT LEAST OF THE CONCERNS WOULD BE, WELL, TECHNICALLY WE DON'T THIS DOES NOT WE'RE CONTRACTUALLY,
CONTRACTUALLY OBLIGATED. 
          [02:00:05]
I WOULD ASSUME ANYTHING WE AGREE TO WOULD SUPERSEDE THAT CONTRACT. MR.. 
          MR. MAYOR. A QUICK QUESTION. SO BASED ON THIS PRESENTATION,
HAVE A RECOMMENDATION FOR US AT THIS TIME. 
          I DO. SO, YOU KNOW, FROM EVERYTHING THAT I'VE SEEN YOU KNOW,
YOU'RE GOING TO HAVE A CAPITAL BUDGET THAT IS GOING TO BE PRESENTED IN THE NEXT COUPLE OF WEEKS. SO STEP ONE IS WE HAVE A PROJECT THAT MR. THE DAN ACTUALLY PUT FORWARD. MY MIND WOULD BE AROUND THE 21 MGD OPTION,
WHERE YOU PUT IN THE BIGGEST PIPES THAT YOU POSSIBLY CAN. YOU MEET NOT ONLY THE AVERAGE DAILY DEMAND,
BUT THE MAXIMUM DEMAND THAT YOU HAVE AT 21 MGD. THAT IS A $328 MILLION PROJECT. I AM BEING TOLD THAT WE CAN DO THAT PROJECT WITHIN
THE 5% RATE INCREASE THAT WE HAVE HAD EACH AND EVERY YEAR TO SUPPORT ALL OF THE INFRASTRUCTURE
THAT WE THAT WE HAVE, AND WE DO SO AS QUICKLY AS WE CAN WHILE WE CONTINUE TO WORK ON THESE OTHER OPTIONS. 
          AT THE VERY LEAST, THAT 21 MGD OPTION WILL ALSO GET YOU SOME ADDITIONAL CAPACITY FOR WATER
EXTENSIONS IN THE EAST AS WELL. 
          SO IN AND THAT'S SOMETHING THAT, YOU KNOW, THE BOARD CAN TALK MORE ABOUT DURING THE
CAPITAL BUDGET, BUT I THINK YOU HAVE AN OPPORTUNITY FOR ACTION. 
          HOW DOES COBBS CREEK PLAY THIS? SO COBBS CREEK,
YOU HAVE YOU HAVE ADDITIONAL CAPACITY OR ABILITY TO DRAW WATER OUT OF THE JAMES RIVER. AND, YOU KNOW, WATER IS THE RESOURCE THAT EVERYBODY WANTS RIGHT
NOW. 
          IF YOU LOOK AT SOME OF THESE LOCALITIES IN THE WEST. 
          SO, YOU KNOW, WE'VE HAD SOME INITIAL CONVERSATIONS WITH POWHATAN COUNTY ABOUT GETTING THEM
WATER. 
          WE HAVE HAD SOME INITIAL CONVERSATIONS WITH CHARLES CITY ON NEW KENT. 
          HANOVER IS IS LITERALLY RIGHT DOWN RIGHT DOWN THE STREET AND IS ALSO A PART,
YOU KNOW, A CUSTOMER OF THE CITY. 
          COULD THEY ALSO BE PART OF SOME REGIONAL EFFORT OR ULTIMATELY BECOME A A CUSTOMER OF THE
COUNTY? YOU HAVE A HAVE A RESOURCE IN COBBS CREEK WHERE YOU HAVE THE ABILITY TO SELL WATER,
AND THAT IS GOING TO BE KEY, I THINK, GOING FORWARD. IT IS A VERY SMART ECONOMIC PLAY,
AND IT COULD BE THAT THIS CRISIS HAS GIVEN US CLARITY AS FAR AS, YOU KNOW, HOW VALUABLE THAT RESOURCE IS. IT'S VERY IMPORTANT. 
          MR. MANAGER SO WE'VE TALKED A LOT ABOUT HENRICO AS A CUSTOMER OF WATER. 
          BUT I KNOW THAT OUR RESIDENTS, OUR CUSTOMERS HAVE WATER FROM US AS WELL. 
          SO CAN CAN. WHAT ARE WE COMFORTABLE SAYING? AND YOU'VE ALLUDED TO IT A SECOND AGO WHEN YOU
SAID THAT YOUR RECOMMENDATION FALLS IN LINE WITH A 5% INCREASE, THAT THAT WAS ALREADY IN LINE. I THINK WHAT OUR RESIDENTS WOULD LIKE TO BE ASSURED OF IS
THAT THEY'RE NOT GOING TO SEE THE THE PAIN IN THE POCKETBOOK BECAUSE OF THIS WATER CRISIS. AT LEAST, YOU KNOW,
TO THE EXTENT POSSIBLE FOR THIS SHORT TERM. 
          AND WE'VE GOT, LIKE YOU SAID, WE'VE GOT SOME REALLY BIG NUMBERS HERE. SO I KNOW THAT WE
CAN'T, YOU KNOW, FORECAST INDEFINITELY. 
          BUT I DO THINK THAT FOLKS WANT TO KNOW WE'RE NOT GOING TO BE PAYING MORE VERY SOON BECAUSE
OF SOMETHING THAT A LOT OF PEOPLE DON'T FEEL WAS WAS OUR DOING. 
          ABSOLUTELY. SO THERE IS AND THE COUNTY HAS PLANNED ON THESE ANNUAL INCREASES OF 5% FOR
WATER AND SEWER. 
          AND THAT BASICALLY TAKES CARE OF ALL OF THE INFRASTRUCTURE THAT WE HAVE. 
          IT PAYS FOR THE LARGEST RESERVOIR IN THE STATE,
THE ASSETS THAT WE HAVE. 
          THIS WOULD BE PHASED IN OVER TIME. AND SO THE INTENT IS NOT TO DO ANYTHING OUTSIDE OF WHAT
WAS ALREADY PLANNED. 
          AND ALREADY PLANNED PRIOR TO THIS HAPPENING. PRIOR TO THIS HAPPENING. 
          YES, SIR. PRIOR TO THIS HAPPENING, DOES THAT ANSWER YOUR QUESTION? I THINK IT DOES, MISTER ROGERS OR ANYTHING? NO,
I GUESS MY ONLY COMMENT IS THAT THOSE ARE BIG NUMBERS AND MY MY COMMENT TO THE CITY WOULD BE, YOU KNOW,
IF THEY CAN'T GET THEIR ACT TOGETHER AND IF WE CAN'T MAKE A DEAL ON THAT SIDE, AND IF THEY WANT TO COME TO US AND WE WANT TO ENTER IN AN AGREEMENT,
GREAT. 
          BUT IF NOT, THEN WE'RE WILLING TO PROTECT OUR CITIZENS WITHOUT THE CITY OF RICHMOND'S
WATER TREATMENT PLAN. 
          THAT'S MY COMMENT. SO I WOULD I WOULD SAY WE WE WE GIVE THEM AN OPPORTUNITY AND THEN WE
MOVE FORWARD. 
          THANK YOU SIR. MR. NELSON. SO THIS IS JUST A GENERAL COMMENT. 
          100% OF MY NON WELL WATER USERS WERE IMPACTED BY THIS. 
          [02:05:01]
SO EVERYBODY IN VERONA THAT DIDN'T USE WELL WATER WAS IMPACTED BY THIS. 
          WE JUST WE CAN'T DO THIS AGAIN. WE CAN'T GO THROUGH THIS AGAIN. 
          EVEN NOW YOU KNOW I TOLD SOMEBODY EARLIER TODAY I HAVE A CERTAIN LEVEL OF ANXIETY UNTIL IT
STOPS SNOWING. 
          EVERY TIME IT SNOWS THAT THAT THIS WILL HAPPEN AGAIN AND IT CAN'T HAPPEN AGAIN. 
          SO I'M ALL IN. YOU KNOW, REGIONALISM HAS BEEN A PART OF WHAT HAS WORKED IN OUR REGION FOR
THE ENTIRE TIME I'VE SERVED. 
          I'M ALL IN ON A REGIONAL WATER AUTHORITY. I REALLY WANT TO LOOK AT EXPLORING THAT. 
          IF ALL OF US CAN GET IN, IF WE CAN HAVE OUR PEOPLE AT THAT WATER TREATMENT PLANT,
I WOULD FEEL SO MUCH BETTER THAN I DO RIGHT NOW. 
          BUT IF IT DOESN'T WORK, WE WE HAVE TO MAKE A DECISION NOW TO GO ON OUR OWN. 
          AND WHETHER THAT I ULTIMATELY RESIDENTS OF VERONA,
IT'LL PROBABLY BE A SPLIT FOR THOSE WHO DON'T WANT TO SEE ANY RESIDENTIAL EXPANSION, THEN THEY WOULD NOT WANT TO SEE WATER LINES EXPANDED
THROUGHOUT VERONA, BECAUSE THEY'RE GOING TO EQUATE THAT TO HOUSING. 
          BUT FOR THE ONES WHO ARE ON, WELL WATER AND WANT OPPORTUNITY TO BE ON SEWER,
SEWER AND SEWER AND WATER. 
          THEY WILL APPRECIATE THIS EXPANSION BECAUSE THEN IT WON'T BE ON THEM. 
          WE WILL BE HELPING TO COVER THAT COST. SO IT'S DEFINITELY SOMETHING THAT YOU KNOW,
I'M LOOKING FORWARD TO. 
          WHAT'S YOUR NAME AGAIN, SIR? DAN SEELYE. YEAH. 
          DAN, YOU ANSWERED THE QUESTION EARLIER. YOU WAS LIKE,
IT'S CHEAPER TO GO WITH THE CITY OF RICHMOND. 
          THAT KIND OF GAVE ME, LIKE, I DIDN'T LIKE THE WAY THAT SOUNDED. 
          SO, YOU KNOW, CHEAPER MAY HAVE BEEN. IT MAY HAVE MADE SENSE IN THE PAST,
BUT WE GOT TO DO WHAT'S BEST FOR THE ENTIRE COUNTY NOW. 
          AND IT MAY HAVE BEEN BETTER FOR US 30 YEARS AGO. 
          BUT CLEARLY WE SEE THERE ARE HUGE RAMIFICATIONS WHEN YOU JUST GO THE CHEAP ROUTE. 
          SO I THINK WE NEED TO DO WHAT'S BEST FOR HENRICO COUNTY RIGHT NOW. 
          AND WE NEED TO BE THINKING FUTURE, FUTURE THINKING,
AS WE ALWAYS DO IN HENRICO COUNTY. 
          SO YOU KNOW, LET LET'S LET'S DO WHAT'S BEST FOR US. 
          SIR. ANY OTHER QUESTIONS? I JUST HAVE ONE QUESTION,
SIR. 
          AND THEN I'D LIKE TO. MR. MANAGER, I KNOW WE'RE COMING UP ON YOUR MEETING TIME,
AND I THINK WE'VE EXHAUSTED THE QUESTIONS FROM WHAT I CAN SEE. 
          SO I'D LIKE TO JUST ROUND IT UP, MAKE SURE MY COLLEAGUES ARE IN AGREEMENT WITH SOME NEXT
STEPS AFTER ACTION. 
          NEXT STEPS. AND WHAT? YOU KNOW, WHERE WE GO FROM HERE. THE QUESTION IS,
CAN YOU BRING UP THE MAP OF THE MIDTERM OPTION 21 MGD. 
          IT WAS MENTIONED THAT THIS COUNTY HAS THE WATER SUPPLY. 
          LOOK, THE VISION AND THE EXECUTION OF COBBS CREEK AND THE CAPACITY WE HAVE TO PULL OUT OF
IT TELLS US THAT WATER RESOURCES ARE NOT THE CONCERN. RIGHT? THE WATER ITSELF IS NOT THE CONCERN. 
          IT'S THE ABILITY FOR US TO TRANSMIT AND DISTRIBUTE THAT WATER. 
          RIGHT. AND MY QUESTION IS THIS BASED ON THIS MAP AND THE HENRICO COUNTY WATER SYSTEM MAP,
WHICH WE'LL FLIP BACK TO YOU IN A SECOND, IT WAS DISCUSSED THAT THIS COUNTY WOULD HAVE THE RESOURCES AND POSSIBLY THE DESIRE TO BE A
REGIONAL PROVIDER. 
          WE LITERALLY CAN PUT OUR ARMS AROUND THIS AND BOTH GIVE OUR RESIDENTS THE CONSISTENCY AND
RELIABILITY THEY'RE DEMANDING AND RIGHTFULLY DESERVE, WHILE ALSO PROVIDING SOME SUPPORT AND CONSISTENCY TO OUR NEIGHBORS. 
          SO MY QUESTION IS BASED ON THIS MAP WITH THE 48 INCH IMPROVEMENT. 
          NOW FLIP BACK TO THE EXISTING. IT'S CALLED HENRICO COUNTY WATER SYSTEM. 
          THERE'S A REALLY, REALLY DARK BLUE LINE THERE THAT OBVIOUSLY TELLS ME THAT'S OUR MAIN
FEED. 
          DOES THIS MIDTERM PLAN, THE 20 MGD, GIVE US THE ABILITY TO ROUTE WATER TO THE NORTH? I KNOW IT GETS US TO THE EAST. DOES IT ALLOW US TO COME OFF THIS NEW FEED TO THE SOUTH? TO THE CITY AND TO THE NORTH? TO HANOVER? YES,
IT'S A BELTWAY THROUGH THE COUNTY. 
          SO, YOU KNOW, THE COUNTY SUPPLY UP 301. TRANSMISSION MAIN WOULD CROSS THAT. 
          SO BY IMPROVING THIS TO THE PEYTON. I'M SORRY,
I'LL NAME IT WRONG. 
          THE PEYTON PRES AT 48IN. THAT WILL GIVE US THE THOROUGHFARE THE INTERSTATE TO THEN HAVE
THE CAPACITY, THE ABILITY TO MEET THE CAPACITY OF OUR NORTHERN PARTNERS AND OUR SOUTHERN PARTNERS BEING
RICHMOND, OKAY. AND DEPENDING ON WHAT THAT CAPACITY IS THE REASON I ASKED THAT AND I'M SORRY,
I'LL GET TO THE POINT IS, I WOULD NOT BE IN FAVOR OF DOING SOMETHING LIKE THIS AND THEN COMING BACK AND GOING,
WELL, HOW DO WE NOW MAKE A BRANCH TO IF WE'RE GOING TO PUT IT IN THE CONSIDERATION NOW SO THAT
WE HAVE THE CAPACITY? AND I LOVE THE DISCUSSION EARLIER ABOUT POTENTIAL GROWTH. 
          WE KNOW WHAT THE EAST END. WE KNOW WHAT MR. NELSON HAS BEEN DOING FOR A DECADE AND A HALF, AND WE KNOW THE GOOD WORK HE'S GOING TO CONTINUE TO DO OUT THERE. SO MEETING THE NEED
DOESN'T MEET MY SATISFACTION. 
          MEETING THE FUTURE NEED DOES. SO THAT'S MY ONLY QUESTION,
I GUESS, TO ROUND UP AND FOR THE BENEFIT OF MY COLLEAGUES, PLEASE ADD IF I MISSED IT, BUT I WAS TRYING TO TAKE NOTES AS TO WHAT WE WOULD ASK OF THE
MANAGER MOVING FORWARD BECAUSE WE WE GOT THE QUESTION. 
          I'VE GOT IT THIS MORNING. WHAT? ALL RIGHT. AFTER YOU GET THAT ACTION,
WHAT'S NEXT. WHAT ARE YOU GOING TO DO. AND I WOULD SAY THIS ONE, 
          [02:10:06]
A PART OF THAT IS WE OBVIOUSLY ARE AWAITING THE CITY REPORT. 
          WE NEED INFORMATION ON THE VIABILITY AND FUTURE AND PROGNOSIS AND RECOMMENDATIONS FOR THAT
PARTICULAR PLANT. 
          I DON'T THINK WE CAN MAKE THE BEST DECISIONS,
GOOD DATA, GOOD DECISIONS, WITHOUT KNOWING WHAT IS THE VIABILITY AND LONG TERM PLAN OF THAT PLANT. WE KNOW OUR WESTERN PLAN IS 2004 EDITION. 
          WHAT IS THE WHAT IS THE RICHMOND PLANT YEAR CREATION? DO YOU KNOW OFF THE TOP 100 YEARS OLD? SO I WOULD SAY THE FIRST THING IS WE HAVE TO WAIT
THAT CITY REPORT. 
          AND MY UNDERSTANDING IS IT COULD BE APRIL 1ST FROM WHAT I UNDERSTAND. 
          IS THAT CORRECT? I'VE HEARD THIRD HAND THAT THERE MAY BE A RELEASE LATE THIS WEEK,
ACTUALLY WITHIN THE CITY. 
          HANOVER IS ACTUALLY RELEASING TOMORROW. SO AS A PART OF OUR NEXT STEPS,
I KNOW YOU'RE GOING ON A CALL. 
          I WOULD ASK THAT BE PART OF THE CHECKLIST OF THINGS THAT WE CONTINUE TO ASK THEM ABOUT,
ABOUT. 
          WE NEED THAT. THE SECOND THING IS, I WOULD ASK YOU TO HAVE STAFF CONTINUE TO FINE TUNE THE
DETAILS THAT WE'VE BEEN PRESENTED HERE TODAY, MAKE SURE COST ESTIMATES ARE GOOD, MAKE SURE TIMING IS GOOD. 
          MAKE SURE SUPPLY CHAIN IS GOOD. MAKE SURE IT MEETS THE CRITERIA OF REACHING ALL THE PARTS
OF OUR COUNTY THAT WE WOULD NEED. 
          I WOULD IMAGINE STAFF IN THE MEANTIME CAN BE DOING THAT. 
          THE THIRD THING THE THIRD ASK IS FOR YOU, SIR. 
          AND I KNOW WE'RE COMING INTO BUDGET TIME TO PUT FINANCIAL SOLUTIONS TO THIS. 
          YOU WOULD NOT HAVE MADE THAT RECOMMENDATION IF YOU HADN'T DONE THAT ALREADY. 
          BUT I WOULD SAY THAT THIS GROUP NEEDS TO NOW,
MR. NELSON HIT IT PERFECTLY. WE UNDERSTAND THE FINANCIAL IMPLICATIONS OF THIS,
AND WE'D ASK FOR IT TO BE FINE TUNED AND MADE SURE. 
          BUT WE HAVE TO COMPARE THAT AGAINST WHAT MR. NELSON SAID ABOUT WHAT IT TAKES TO FIX THAT
PLANT EXISTING NOW, AND IF IT'S THEIR RESPONSIBILITY, IF THEY'RE GOING TO PAY FOR IT AND CONTINUE TO BE A
BUYER WITH CONFIDENCE, OR IF WE'RE GOING TO PARTNER IN THE INVESTMENT AND TAKE CREDIT CREDITS ON DOLLARS LATER,
OR IF WE'RE GOING TO MANAGE IT AND BE A SUPPLIER, THOSE HAVE TO BE INCORPORATED TO A COST ANALYSIS. 
          I'M SURE YOU KNOW THAT. AND THEN THE LAST THING,
WHILE I APPRECIATE THE RECOMMENDATION, AND I ACTUALLY I WILL SAY THAT I AGREE WITH YOUR ASSESSMENT THAT TO WRITE TO ME RIGHT NOW, THAT'S THE THAT'S THE BEST ROUTE BECAUSE OF THE
CAPACITY, BUT ALSO IT GETS US TOWARDS A FUTURE GROWTH OF 40. 
          ALL THE WORK THAT COULD BE DONE TOWARDS THAT IT YOU CAN IT'S ADDITIVE RIGHT. 
          THERE'S AN ADDITIVE PROPERTY AT THE END WHICH IS WHY I WOULD CONCUR WITH THAT ASSESSMENT.
BUT I WOULD LIKE TO MEASURE THAT OPTION AGAINST THE UPCOMING ALTERNATIVE OPTIONS OF, OF LIKE MR. NELSON SAID ABOUT A PARTNERSHIP,
BECAUSE THAT TRULY TO ME IS THE DECISION OF THE BEST SERVICE TO OUR RESIDENTS. 
          AND I LOVE WHAT YOU SAID ABOUT OUR REGION. IF WE ARE ABLE TO PROVIDE FOR THE REGION WELL
AND WE HAVE THE CAPACITY TO DO IT, THAT'S AN OPTION FOR US. SO TO MEASURE THE ALTERNATIVES AGAINST WHAT THE RICHMOND STUDY
SAYS AND THEIR PLANT RESTORATION ON COST ON TIMELINE, I THINK TIMELINE MATTERS AS WELL. NOT ONLY WOULD IT COST TO GET THEIR PLAN UP AND RUNNING, BUT IF IT'S A 22 YEAR PROCESS, WELL, I DON'T THINK WE HAVE THAT KIND OF PATIENCE. 
          YOU KNOW, I WOULD AGREE WITH MR. ROGERS. I WOULD AGREE WITH ALL MY COLLEAGUES STATEMENTS
TODAY. AND I TRIED TO SUMMARIZE IT THERE FOR ACTION ITEMS. WHERE DO WE GO MOVING FORWARD? BECAUSE THAT'S WHAT OUR RESIDENTS ARE GOING TO ASK OF US,
AND I BELIEVE, AWAITING FOR THE CITY REPORT, SIR. FINE TUNING THE DETAILS AND THE PRICING AND THE OPTIONS THAT WE HAVE. 
          PUTTING FINANCIAL SOLUTIONS NEXT TO THE OPTION THAT YOU PRESENTED THE RECOMMENDATION
TODAY, AND THEN MEASURING THE OPTIONS THAT THE CITY COMES UP WITH TO SEE IF THERE'S A VIABLE ALTERNATIVE, IF IT'S GOING TO BE SOLE SOURCED OR IF THERE'S GOING TO BE SOME TYPE
OF PARTNERSHIP. I THINK THAT'S THE PATHWAY FORWARD FOR US AS I SEE IT. 
          SO ANY OTHER COMMENTS OR QUESTIONS FROM MY COLLEAGUES ON THAT,
MR. MANAGER? ANY THOUGHTS? MR. CHAIR I, I APPRECIATE THE THE FEEDBACK. 
          AND THAT IS EXACTLY THE DIRECTION THAT WE ARE PROCEEDING IN. 
          IN FACT, IN TWO WEEKS, THE COUNTY IS GOING TO RELEASE THE BUDGET TWO WEEKS AHEAD OF
SCHEDULE. 
          SO YOU'RE GOING TO HAVE A BUDGET PROPOSAL TWO WEEKS AHEAD OF WHEN YOU WHEN YOU ACTUALLY
START REVIEWING IT WITH THE AGENCIES. WHAT THAT DOES IS IT BUYS US SOME TIME,
THE WEEK OF THE BUDGET HEARINGS AND THEN WHATEVER INFORMATION WE HAVE. 
          WE CAN TALK TALK ABOUT DURING THE BUDGET PRESENTATION. 
          YOU WILL HAVE CLARITY. I CERTAINLY HOPE BY THE THIRD WEEK OF MARCH AS TO WHICH WAY TO GO
WITH THESE OPTIONS. 
          BUT YOU ALSO, YOU YOU HAVE FLEXIBILITY. YOU HAVE ONE OF,
OF THREE OPTIONS THAT, THAT YOU CAN YOU CAN FOLLOW. 
          AND I CERTAINLY HOPE THAT AT THE END OF THE DAY,
YOU KNOW, I'VE HEARD MANY ALL OF YOU SAY THIS CAN NEVER HAPPEN AGAIN. 
          SO AT THE END OF THE DAY, WHAT DO WE NEED TO DO TO MAKE SURE IT DOESN'T HAPPEN AGAIN AND
THAT WE TAKE CARE OF THE WATER NEEDS OF THE COUNTY GOING FORWARD FOR MANY, MANY YEARS. BUT DOES THAT ANSWER YOUR QUESTION,
MR. CHAIR? YES, SIR. IT DOES. ANY CLOSING COMMENTS? BY BY MY COLLEAGUES BEFORE WE I HAVE TWO HOUSEKEEPING ITEMS TO CLOSE WITH FOR FOR OUR
GROUP. 
          [02:15:01]
ANYTHING ELSE? TWO THINGS. ONE FOR THE FOR THE FOLKS WHO WERE IN. 
          FIRST OF ALL, FOR THOSE IN PERSON HERE TODAY,
THANK YOU FOR SPENDING YOUR TIME AGAIN TO STAFF. THANK YOU FOR WHAT WE HAVE, WHAT WE KNEW TO BE AND WHAT WE HAVE GOT VALIDATION OF TO BE HEROIC EFFORTS. 
          INCREDIBLE WHAT THAT GROUP HAS DONE TO THE FOLKS THAT ARE DIALED IN. 
          I REALIZE THAT TODAY IS A PUBLIC MEETING AND OUR DOORS HERE ARE PUBLIC. 
          ARE OUR VIRTUAL ACCESS TO THIS MEETING IS PUBLIC? I THINK THAT SPEAKS TO WHAT THIS COUNTY'S TRANSPARENCY POLICY IS. 
          AS WE DISCUSS THESE ISSUES IN PUBLIC AND WE RECEIVE THE INFORMATION FROM OUR FROM OUR
CONSULTANTS AS OUR AS THE PUBLIC DOES. 
          I ALSO REALIZE THAT A WORK SESSION IS NOT THERE'S NOT AN OPPORTUNITY FOR PUBLIC COMMENT. 
          SO FOR THOSE THAT WERE DIALED IN TODAY, I'M SURE YOU HAVE QUESTIONS. AND I WANT TO MAKE
SURE WE ADDRESS THE FACT THAT YOU STILL HAVE DIRECT LINE TO US. 
          I WOULD OFFER TWO THINGS. ONE, OUR EMAILS COME DIRECTLY TO US. 
          SO AGAIN IT'S VARINA@HENRICO.GOV FAIRFIELD AT THE DISTRICT AT HENRICO GOV. 
          PLEASE KNOW THAT IF YOU HAVE QUESTIONS WE WILL GET YOU ANSWERS. AND IF YOU HAVE SOLUTIONS
AND INPUT FEEDBACK. 
          WE HAVE. WE ARE HAPPY TO TAKE THEM. PLEASE FEEL FREE TO CONTINUE TO CONTACT US DIRECTLY ON
THIS. 
          WE DO READ AND REVIEW ALL THOSE AND WE WILL GET BACK TO YOU AND WE WILL FIND STAFF WILL
FIND THE ANSWERS FROM STAFF THAT YOU NEED. 
          NUMBER ONE. NUMBER TWO I WOULD SAY PLEASE ENCOURAGE FOLLOWING OUR COUNTY'S SOCIAL MEDIA
PLATFORMS. YOU SAW THE ALERT ON THE NEWS TODAY ABOUT JOINING OUR EMERGENCY ALERT SYSTEM. 
          PLEASE DO SO. THAT IS HOW WE CAN COMMUNICATE BEST WITH YOU. 
          PLEASE FOLLOW THE COUNTY'S FACEBOOK, INSTAGRAM AND TWITTER FEEDS AS WELL AS OURS SO WE CAN
HELP SHARE INFORMATION WITH YOU AND COMMUNICATE DIRECTLY WITH US. 
          AND THEN NUMBER THREE, BUDGET HEARINGS ARE COMING UP AND BUDGET HEARINGS ARE PUBLIC. 
          AND WE WELCOME YOUR ATTENDANCE, YOUR INPUT, YOUR FEEDBACK AT THOSE AS WELL. THOSE ARE ALL
PUBLIC MEETINGS. SO AGAIN, PLEASE FEEL FREE TO CONTINUE TO REACH OUT TO US DIRECTLY AS YOU ALWAYS HAVE THE ABILITY
TO. 
          AND AGAIN, PLEASE FOLLOW THE COUNTY'S. OUR WAYS TO COMMUNICATE WITH YOU ARE THROUGH THOSE
PLATFORMS. SO PLEASE TAKE THAT SERIOUSLY. LASTLY, I WILL LEAVE WITH THIS. 
          WE HAVE A BOARD MEETING SCHEDULED FOR TONIGHT. I REALIZED THAT WE HAVE NO WINDOWS IN HERE. 
          I DO NOT KNOW HOW, HOW HOW WHITE OR FLUFFY THE GROUND IS OUTSIDE YET,
BUT WE'RE CERTAINLY GOING TO FIND THAT OUT. 
          THIS BOARD IS COMMITTED, NUMBER ONE, TO CONTINUING THE PEOPLE'S WORK. 
          BUT NUMBER TWO, WE'RE COMMITTED TO DOING IT SAFELY. SO I WILL SAY THAT THIS BOARD,
THIS THIS COUNTY MANAGER, MR. MANAGER, WE WILL ASK YOU AND WE'LL INFORM OUR PUBLIC THAT WITHIN THE NEXT FEW HOURS,
I WOULD HOPE IN THE 3:00, 04:00 WINDOW, WE WILL WE WILL MAKE A DECISION IF WE'RE ABLE TO SAFELY OPERATE THAT MEETING
THIS EVENING OR IF IT WILL BE POSTPONED PER I THINK IT'S VIRGINIA. 
          IT'S OUR IT'S OUR A WEEK. SO THE POLICY IS A WEEK IF IT IS POSTPONED. 
          SO FOLKS, AGAIN, ANOTHER TIP TO FOLLOW US ON SOCIAL MEDIA TO FOLLOW,
TO FOLLOW ALONG BASED UPON OUR MEETING DECISION FOR THIS EVENING. 
          AGAIN, ANYTHING ELSE FROM MY COLLEAGUES. WE HOPE TO BE IN TOUCH WITH YOU IN THE NEXT FEW
HOURS WITH REGARD TO OUR MEETING SCHEDULED FOR 6:00 THIS EVENING. 
          THANK YOU ALL VERY MUCH, MR. MANAGER. THANK YOU. THANK YOU.
* This transcript was compiled from uncorrected Closed Captioning.